Imagine up to $50,000 for your goals or unexpected needs, directly in your account, without the wait.
Apply Now & Get Fast Funding!Residents of Robert Lee, Bronte, and surrounding Coke County communities often face difficult choices when energy bills spike. Extreme weather in West Texas, from blistering summers to freezing winters, can create financial instability for many households.
Finding the right help requires knowing exactly who provides your power. This guide simplifies the complex network of federal, state, and local assistance programs available to you.
Your specific options for bill assistance are legally tied to the company that owns the power lines connected to your home. Before applying for any funds, check your electric bill to confirm if you are in a deregulated zone or a cooperative territory.
Deregulated Zones (Robert Lee, Bronte, & Silver)
[1], [2].Concho Valley Electric Cooperative (CVEC)
[3].[4].The Concho Valley Community Action Agency (CVCAA) is the primary administrator for the Comprehensive Energy Assistance Program (CEAP) in Coke County [5]. This federally funded program aims to reduce the energy burden on low-income households.
What CEAP Covers
[6].[7].Current Status (Late 2025)
[8].[9].If your home is served by AEP Texas lines, you may be eligible for the Neighbor to Neighbor program. This serves as a critical safety net when federal funds are unavailable.
[10].[11].Members of CVEC have access to the Operation Round Up trust. This fund is created by members voluntarily rounding up their monthly bills to the nearest dollar to help neighbors in need ``.
[12].[12].When utility-specific grants are exhausted, local community resources can help you bridge the gap. Freeing up your grocery budget can often provide the cash needed to keep the lights on.
Food Distribution Events
Faith-Based Assistance
, .[13].Assistance for water bills is handled differently than electricity. The statewide "Texas Utility Help" program for water assistance has closed due to lack of funding [14].
[15].[16].If a member of your household relies on an electric medical device or has a chronic illness, you can apply for legal protection against immediate disconnection.
[17].[17].[18].The main resource is the Comprehensive Energy Assistance Program (CEAP), administered locally by the Concho Valley Community Action Agency (CVCAA). This federally funded program helps low-income households in Coke County (including Robert Lee and Bronte) pay for immediate electricity needs and encourages long-term energy efficiency.
To qualify for CEAP, your household income typically must not exceed 150% of the Federal Poverty Guidelines. For 2025, this is approximately $23,475 for a single person or $48,225 for a family of four. Priority is often given to households with the lowest incomes relative to energy costs.
You must submit an application directly to the CVCAA. You can download the form from their website or pick one up at their office in San Angelo (133 W. Concho Ave). Applications can be mailed, faxed, or emailed. Processing times generally range from 60 to 90 days, so apply before a crisis occurs.
A complete application usually requires:
Photo ID for all adults (18+).
Social Security cards for all household members.
Proof of income for the last 30 days (pay stubs, award letters).
Current electric bill (and gas/propane bill if applicable).
Proof of citizenship or legal residency.
Yes, but you must act immediately. While CEAP has a processing time, agencies often prioritize households in "crisis" status (scheduled for disconnection within 48 hours). Additionally, contact your provider (e.g., TXU, Reliant) to ask about a deferred payment plan or "bridge" extension while waiting for agency funds.
Yes. The CEAP program prioritizes "vulnerable" households, defined as those with elderly residents (60+), individuals with disabilities, or children under five. These households often move to the front of the waiting list and may qualify for higher benefit caps to ensure their power remains on for health reasons.
Absolutely. Many deregulated providers serving Coke County offer aid programs funded by donations.
TXU Energy Aid: Partners with local agencies to help customers in crisis.
Reliant CARE: Provides bill payment assistance for qualified customers.
Direct Energy: Offers the "Neighbor-to-Neighbor" program.
Tip: Call 2-1-1 to find which local agency administers these specific provider funds.
Yes, renters are eligible for the Coke County Texas electric bill assistance program just like homeowners. You must be responsible for the electric bill (it must be in your name). If utilities are included in your rent, you generally cannot apply for electric-specific aid, though rent relief programs may help.
No. The Lite-Up Texas program (which offered summer discounts) was discontinued in 2016 due to lack of funding. It has effectively been replaced by the year-round support offered through CEAP. Do not rely on outdated websites promising "Lite-Up" applications; focus on CEAP and provider-specific aid.
If the primary agency is tapped out, try these hyper-local resources:
County Indigent Health Care Program: May assist if medical issues are involved.
Local Churches: Contact the First United Methodist Church in Robert Lee or local Church of Christ benevolent funds in Bronte. They often have small, one-time emergency funds.
Salvation Army: The San Angelo branch serves the Concho Valley region and may offer emergency vouchers.
Residents of Coleman County facing high electric bills have specific options for relief, but the right path depends entirely on who provides your power. Unlike deregulated parts of Texas, you cannot switch providers here to find a cheaper rate. You likely receive service from either the Coleman County Electric Cooperative (CCEC) or the City of Coleman Utilities.
This guide breaks down the specific aid programs, legal protections, and community resources available to help you keep the lights on.
Your first step is to look at your bill. The rules for payment extensions and financial aid differ strictly based on whether you are a cooperative member or a city resident.
Coleman County Electric Cooperative (CCEC)
If you are a member of the co-op, you are part of a member-owned organization. This structure often allows for more community-focused assistance policies.
City of Coleman Utilities
If you live within the city limits, your electricity is bundled with water, sewer, and garbage services.
The City of Coleman has a codified "deferred payment agreement" specifically for residents in a cash-flow crunch. This is known locally as the "50/50 Rule."
To qualify for this extension, you must meet these strict criteria:
This is a short-term fix designed to bridge the gap between paychecks. It is not a long-term solution for chronic financial hardship.
For substantial financial help, the Comprehensive Energy Assistance Program (CEAP) is the primary resource. This federally funded program assists low-income households with utility payments. In Coleman County, this program is administered by the Cornerstone Community Action Agency.
Who Is Eligible?
Eligibility is based on household income and size. Generally, your household income must be at or below 150% of the Federal Poverty Guidelines.
How CEAP Helps
Important Warning: CEAP funds are finite. The "Utility Assistance" component is frequently placed on "HOLD" when funds run out. You should apply as early in the year as possible (typically January) rather than waiting for a summer crisis.
While CEAP pays the bill, the Weatherization Assistance Program helps lower it permanently. This program is also managed by Cornerstone Community Action Agency.
If eligible, you could receive free home improvements such as:
If someone in your home relies on electric medical equipment, you must register with your provider. This does not guarantee your power will never be cut, but it provides essential communication safeguards.
Classification Types
Benefits of Registration
When federal funds are depleted and extensions are maxed out, local non-profits serve as the safety net of last resort.
Christian Family Ministries (Loaves and Fishes)
Located at 519 W. Pecan St. in Coleman, this organization is a vital hub for community support.
Coleman Ministerial Alliance
This is a network of local churches that pools resources to help neighbors in need.
The Salvation Army
Serving Coleman County through their Service Extension program, often based in Brownwood.
Bureaucracy can be slow. To get approved quickly by agencies like Cornerstone, have a folder ready with the following documents. Missing a single paper can delay your application by weeks.
Checklist for Applicants:
By understanding these rules and preparing your documentation early, you can navigate the assistance system effectively and keep your home powered.
The primary provider is the Cornerstone Community Action Agency (formerly Central Texas Opportunities). They administer the Comprehensive Energy Assistance Program (CEAP) for Coleman County residents. This federally funded program helps low-income households pay for electricity, gas, and propane. You can contact their Coleman office directly at (325) 625-4167 or visit them at 114 Needham Street.
Not exactly. While CCEC offers an "Operation Round Up" program, these funds are strictly prohibited from being used to pay electric bills; they are reserved for other community grants. However, CCEC does offer deferred payment plans for members facing financial hardship. You must contact the cooperative immediately at (325) 625-2128 before your disconnection date to negotiate a payment arrangement.
To qualify, your household income must be at or below 150% of the Federal Poverty Guidelines. As of the latest update, the approximate gross annual income limits are:
1 Person: ~$22,590
2 People: ~$30,660
3 People: ~$38,730
4 People: ~$46,800
Add approx. $8,070 for each additional member. Note: Income is calculated based on the gross earnings of all household members over the past 30 days.
Yes, but you must act fast. If you have a disconnect notice, apply for the Crisis Component of the CEAP program through Cornerstone Community Action. This specific component is designed for energy crises (disconnection or near-disconnection). Additionally, contact 2-1-1 Texas (dial 2-1-1) immediately to ask for referrals to local church benevolent funds, such as the Coleman Ministerial Alliance or Matthew 25 Ministries, which may offer smaller, stop-gap emergency pledges.
To ensure your application is not rejected or delayed, gather these specific documents before your appointment:
Proof of Income: Pay stubs, award letters (Social Security, SSDI), or pension statements for the last 30 days for every adult in the home.
Billing History: A 12-month billing history from your utility provider (e.g., Coleman County Electric Co-op or your specific REP).
Identification: Valid Driver’s License or ID and Social Security cards for all household members.
Current Bill: Your most recent electric bill showing your account number and address.
6. Are there special programs for seniors or disabled veterans in Coleman County?
Yes. The CEAP program uses a "priority rating" system. Households with elderly residents (60+), individuals with disabilities, and children under 5 are processed first and may be eligible for higher benefit amounts. Additionally, the Texas Utility Help program acts as a secondary state-wide option if local funds are exhausted. Veterans can also inquire about specific aid through the TexVet system or local VFW posts in the Big Country area.
Yes. If paying your electric bill has left you unable to afford other essentials like food, medical equipment, or clothing, you can apply for an Operation Round Up grant through Coleman County Electric Cooperative. By having these other needs covered by the grant, you may be able to free up enough of your own income to pay your utility bill.
Yes, under specific conditions. The Weatherization Assistance Program (WAP), often administered alongside CEAP by Cornerstone Community Action, can help repair or replace inefficient heating and cooling units (HVAC) for eligible homeowners. This is separate from bill payment assistance and is focused on lowering your future energy consumption to make bills more affordable permanently.
How long does it take to get approved for assistance in Coleman County?
Yes, several local entities maintain small benevolent funds for one-time emergencies.
Matthew 25 Ministries: Located at 115 Gray St, they often provide emergency assistance for basic needs.
Sacred Heart Catholic Church: Operates the "Loaves and Fishes" ministry; while primarily food-focused, they may offer referrals or small financial aid.
First Baptist Church Coleman: Often facilitates aid through the Ministerial Alliance. Always call ahead to verify funds availability, as these are donation-based and deplete quickly.
Residents struggling with high energy costs in North Texas have access to a multi-tiered support system designed to prevent disconnection and ensure household stability. The collin county texas electric bill assistance program landscape is decentralized, meaning support comes from a mix of federal grants, local nonprofits, and retail electric providers rather than a single office. Navigating this network effectively requires understanding which agency covers your specific zip code and having the correct documentation ready immediately. This resource breaks down the available operational safety nets to help you secure financial aid for your utility expenses.
The primary source of large-scale funding originates from federal block grants but is managed by local subrecipients. In Collin County, the Texas Department of Housing and Community Affairs (TDHCA) delegates this authority to regional councils.
Comprehensive Energy Assistance Program (CEAP)
The Texoma Council of Governments (TCOG) serves as the official administrator for CEAP in this region. This program is not intended for one-time charity but operates as a structural support system for low-income families. It focuses on keeping households connected to the grid throughout extreme weather seasons.
Income Eligibility Guidelines
To qualify for CEAP through TCOG, a household generally must not exceed 150% of the Federal Poverty Guidelines. While these figures change annually, they provide a baseline for determining if you should apply.
Note: These figures are based on 2025 projections and are subject to federal adjustment.
Weatherization Assistance Program (WAP)
TCOG also manages the Weatherization Assistance Program. This initiative is distinct from bill payment assistance as it focuses on reducing future consumption. Crews may install insulation, seal windows, or repair HVAC systems to lower the physical energy demand of the home.
Several nonprofit organizations act as centralized hubs for emergency financial aid. These agencies often combine private donations with municipal grants to help residents who may not qualify for federal aid or who need immediate intervention.
Assistance Center of Collin County
Located in Plano, this organization is a critical first stop for many residents. They provide emergency funds for electric, water, and gas bills.
Community Lifeline Center
This agency primarily serves McKinney and the northern sectors of the county. They often manage specific grants for residents of these municipalities.
Frisco Family Services
Residents living within the Frisco Independent School District boundaries can access this comprehensive safety net.
All Community Outreach (ACO)
Serving Allen and surrounding areas, ACO utilizes a digital-first intake system.
In the deregulated Texas market, private electricity companies often maintain charitable funds. These are rarely distributed by the companies directly but are managed by third-party nonprofits to ensure fairness.
TXU Energy Aid
TXU Energy operates a massive assistance program funded by donations from customers and employees.
Reliant Energy CARE Program
The "Community Assistance by Reliant Energy" (CARE) program works similarly.
Co Serv Operation Roundup
Co Serv uses a unique model where members round up their bills to fund local grants.
Churches and faith-based organizations often fill the gap when other funding sources are exhausted. These groups typically operate within specific zip codes or parish boundaries.
The Salvation Army
The Plano Corps acts as a major triage center for the county.
Society of St. Vincent de Paul
This society operates through "Conferences" located at Catholic churches. You usually must live within the parish boundaries to receive help.
Certain demographics have access to restricted funding pools that are less congested than general public funds.
Programs for Seniors (Age 60+)
Programs for Veterans
Failure to provide complete documentation is the most common reason for denial. Gather these items before you apply to speed up the process.
You must apply for the Comprehensive Energy Assistance Program (CEAP) through the Texoma Council of Governments (TCOG), which administers these funds for Collin County. You can apply online at the TCOG website or download an application to mail in. Note: Processing typically takes 8 weeks, so this is not an immediate fix for disconnection.
To qualify for CEAP, your household income must be at or below 150% of the Federal Poverty Guidelines. As of January 2025, the maximum annual income limits are:
1 Person: $23,475
2 People: $31,725
3 People: $39,975
4 People: $48,225 (Add roughly $8,250 for each additional family member.)
Likely not immediately. Since CEAP takes weeks to process, you must contact local crisis charities for same-day or next-day pledges. Call The Assistance Center of Collin County, St. Vincent de Paul, or Catholic Charities Dallas immediately. If a charity pledges payment, they can often call your provider to place a "hold" on the disconnection.
No. As of November 2025, the Texas Utility Help program has closed its application portal due to high demand and exhausted funds for the year. Do not rely on this program for current bills; focus instead on local TCOG resources or non-profit agencies until the 2026 cycle opens.
No. The "Lite-Up Texas" program was discontinued in 2016 and no longer exists. Be wary of any website claiming to sign you up for it, as these may be scams. The current equivalent for low-income discounts is the CEAP program managed by TCOG.
You can apply for Critical Care or Chronic Condition status, but this does not guarantee free power. It requires your doctor to submit a specific application to your utility. If approved, you receive advanced notice of disconnection and some flexibility, but you are still legally required to pay your bill to keep service active eventually.
Incomplete applications are the #1 cause of denial. You must have:
Proof of income for all adults (pay stubs, SSI letters, etc.) for the last 30 days.
Current electric bill (entire bill, not just the stub).
Photo ID for the applicant.
Social Security numbers for all household members.
Generally, no. CEAP funds are strictly for energy consumption (kWh usage). They typically do not cover reconnect fees, meter tampering charges, deposits, or late penalties. You will need to pay these fees out-of-pocket or find a specific charity (like the Salvation Army) that may have more flexible "crisis" funds.
Yes. CEAP covers gas and propane heating bills as well. Additionally, Catholic Charities Dallas has a specific partnership with Atmos Energy to provide funds for gas bills, deposit assistance, and even appliance repair/replacement for eligible Collin County residents.
Residents often mistakenly contact Dallas-based agencies. For Collin County, you should specifically contact:
Texoma Council of Governments (TCOG) (Government/CEAP)
Assistance Center of Collin County (Crisis aid)
Allen Community Outreach (ACO) (For Allen/Lucas/Fairview residents)
Community Lifeline Center (McKinney/North Collin focus)
Navigating the colorado county texas electric bill assistance program options can be overwhelming, but finding the right help starts with knowing your electric provider. Colorado County is split between member-owned cooperatives and deregulated areas. This guide outlines specific agencies, eligibility requirements, and application steps for residents in Columbus, Eagle Lake, Weimar, and surrounding communities.
Step 1: Identify Your Electric Provider
Your eligibility for grants depends entirely on which company sends your bill. You cannot apply for cooperative funds if you use a retail provider, and vice versa. Check your bill header to confirm your provider type.
The primary source of government funding is the Comprehensive Energy Assistance Program (CEAP). This federal grant is managed locally by Combined Community Action, Inc. (CCA).
Program Overview CEAP is designed to stabilize low-income households by managing their energy burden. It is not just for emergencies; it can cover multiple months of utility payments.
Income Guidelines (2025 Estimates) Households must typically earn at or below 150% of the Federal Poverty Guidelines to qualify.
How to Apply
Electric cooperatives often have internal charitable trusts. These funds are distinct from federal aid and can sometimes provide faster relief for smaller emergencies.
San Bernard Electric Cooperative (SBEC) SBEC operates the "Operation Round-Up" program for members in financial distress.
Fayette Electric Cooperative (FEC) FEC maintains a "Sharing Success" charitable fund and offers member support.
If you have the "Power to Choose" your provider, you cannot access cooperative Round-Up trusts. Instead, you should utilize corporate aid funds.
When government grants are pending, local ministerial alliances often provide "gap funding." These groups help cover the final portion of a bill to prevent disconnection.
Columbus Ministerial Alliance
Eagle Lake Ministerial Alliance
Weimar Area Support
The Colorado County Indigent Health Care Program serves the most financially vulnerable residents.
State regulations provide specific safeguards for seniors and residents with medical needs. These do not waive the bill but offer critical time to secure funding.
Critical Care Registry
Area Agency on Aging (H-GAC)
5-Step Action Plan for Immediate Relief
The Combined Community Action (CCA) is the designated agency administering the Comprehensive Energy Assistance Program (CEAP) for Colorado County residents. While their central office is in Giddings, they serve Colorado County households directly. You can contact them at (979) 540-2980 or visit their website to access the online application portal.
To qualify for assistance in 2025, your household income must not exceed 150% of the Federal Poverty Guidelines. For a single-person household, the limit is approximately $23,475 annually, and for a family of four, it is roughly $48,225. These figures are subject to slight annual adjustments, so verify the latest "CEAP Income Limits" on the CCA website before applying.
No, the Lite-Up Texas program is discontinued and is no longer active for 2025. Funding for this specific discount ended several years ago. Do not rely on outdated websites claiming to offer "Lite-Up Texas" applications. Instead, focus your efforts on applying for CEAP or LIHEAP through Combined Community Action or Texas Utility Help.
Yes, but you must act immediately. The CEAP program has a "Crisis" component specifically for households facing service disconnection or extreme weather conditions. When applying through Combined Community Action, clearly mark your application as "Crisis" and include a copy of your disconnection notice. Additionally, residents in Eagle Lake can contact the city's utility department at (979) 234-2640 to inquire about payment extensions or local benevolence funds.
Yes. St. Anthony Catholic Church in Columbus operates a "Ministry of the Poor" that may provide limited utility assistance to locals in need (call 979-732-2562 for availability). Additionally, the First Baptist Church of Eagle Lake has a benevolence fund that occasionally assists residents. These funds are often limited and discretionary, so calling the parish or church office early in the week is recommended.
To avoid delays, submit a complete packet including:
Proof of Income: Pay stubs for the last 30 days for all household members 18+.
Identification: Valid driver’s license or state ID for the applicant.
Utility Bills: A copy of your most recent electric bill (and gas/propane bill if applicable).
Proof of Citizenship/Residency: Birth certificates or U.S. passports for household members.
Yes. The CEAP grant requires that priority be given to vulnerable households, defined as those with members who are elderly (60+), disabled, or have children under the age of five. While this does not guarantee immediate funding, it moves your application to the top of the processing queue ahead of non-vulnerable households.
The City of Weimar does not have a standalone "free money" grant program, but they do offer Deferred Payment Plans for residents struggling to pay their city-managed utility bills. You must contact the City of Weimar Utility Billing department at (979) 725-8554 before your service is disconnected to negotiate a payment arrangement.
Yes. Texas Utility Help is a separate statewide program administered by the Texas Department of Housing and Community Affairs (TDHCA). You can apply directly at TexasUtilityHelp.com. It assists with electricity, gas, water, and wastewater bills. However, you generally cannot use funds from both CEAP and Texas Utility Help for the same specific bill month, so coordinate your applications carefully.
If CEAP funds are unavailable, dial 2-1-1 or visit 211texas.org to reach the state's health and human services helpline. Operators can direct you to lesser-known local charities, food pantries (to offset other costs), or temporary relief funds specific to Colorado County zip codes (like 78934 for Columbus or 78962 for Weimar) that may not be listed online.
Residents of Collingsworth County facing high energy costs have specific options for relief, distinct from the rest of Texas. This guide outlines the safety nets available to low-income households, seniors, and families in the Wellington area. You will find clear steps to access federal funding, negotiate with your local cooperative, and utilize community charity resources to keep your power on.
Most residents in Collingsworth County receive power from Greenbelt Electric Cooperative (GEC). It is important to understand that this is a member-owned cooperative, not a standard retail provider found in deregulated areas like Dallas or Houston.
Because you cannot switch companies to lower your bill, your primary strategy must focus on assistance programs and usage management.
The primary source of financial help comes from the Comprehensive Energy Assistance Program (CEAP). This federally funded program is administered locally by Panhandle Community Services (PCS). It is designed to help low-income households pay their electric bills and achieve energy self-sufficiency.
Components of CEAP Assistance
Income Eligibility Guidelines
To qualify for CEAP, your household's gross income (before taxes) must be at or below 150% of the Federal Poverty Guidelines. As of the 2025 program year, the approximate monthly income limits are:
Note: These figures are based on federal guidelines and subject to slight annual adjustments. Always verify the exact limit with PCS when applying.
Priority Groups
Funding is limited and not guaranteed. PCS prioritizes applications based on a vulnerability rating system. You are more likely to receive faster assistance if your household includes:
Applying for CEAP requires attention to detail. Incomplete applications are the most common cause of delays.
Required Documentation
Gather these documents before you begin the application process:
Submission Methods
Contact Information:
While Greenbelt Electric does not offer a direct "free electricity" program, they have mechanisms to help members manage difficult financial periods.
Deferred Payment Plans
If you cannot pay your full bill, contact the cooperative immediately. Do not wait for the disconnection date.
Critical Care and Chronic Condition Status
If you or a family member relies on an electric medical device (like an oxygen concentrator), you should apply for Critical Care status.
When federal aid is unavailable or pending, local organizations in Collingsworth County often step in as the "funder of last resort."
Collingsworth County Ministerial Alliance
This coalition of local churches pools resources to help neighbors in crisis.
Senior Citizens Support
The Collingsworth County Home Delivered Meals program (Meals on Wheels) is a vital resource for the elderly.
Paying the bill solves the immediate problem, but reducing the bill solves the long-term problem. The Weatherization Assistance Program (WAP) is also administered by PCS.
If you are struggling with your Greenbelt Electric bill, follow this order of operations to secure help:
Important Note: The "Lite-Up Texas" program and "Texas Utility Help" portal mentioned in older guides are currently closed or defunct. Do not waste time applying to these inactive programs. Focus your efforts on Panhandle Community Services and local resources.
Panhandle Community Services (PCS) is the designated Community Action Agency administering the Comprehensive Energy Assistance Program (CEAP) for Collingsworth County residents. They provide direct financial aid to eligible households to help pay electricity, gas, and propane bills. You can contact their Wellington office or the main Amarillo hotline for intake schedules.
To qualify for CEAP through Panhandle Community Services, your household income must be at or below 150% of the Federal Poverty Guidelines. For 2025, this equates to approximately $21,870 for a single person and $45,000 for a family of four. Priority is often given to households with elderly members, individuals with disabilities, or children under the age of six.
You can apply by visiting the PCS Wellington Center located at 1001 Amarillo Street, Wellington, TX 79095. It is highly recommended to call (806) 447-5303 or the main line at (806) 372-2531 first to verify hours and appointment availability. Applications can also often be downloaded from the pcsvcs.org website and mailed in if you cannot visit in person.
You will generally need to submit:
Proof of income for all household members over 18 (pay stubs for the last 30 days, Social Security award letters, etc.).
Current electric bill showing your name and account number.
Photo ID (Driver’s License or State ID) for the applicant.
Social Security cards or proof of citizenship/residency for all household members.
Proof of gas/propane expenses if seeking heating assistance.
Yes, CEAP has a Crisis Assistance component specifically for households that have received a disconnect notice or have already lost service. When applying, clearly state you are in a "crisis" situation. PCS may be able to expedite your application to restore power or prevent disconnection, though funding is subject to availability.
Greenbelt Electric Cooperative typically does not offer direct cash grants or bill forgiveness. However, they may offer deferred payment plans or extensions if you contact them before your bill is past due. They can also refer you to local agencies like PCS. Their "Operation Round Up" program primarily funds community scholarships rather than individual utility relief.
While there is no "senior-only" program, CEAP guidelines prioritize households with members aged 60 and older. This means seniors are often moved to the front of the waiting list for assistance. Additionally, the Texas Department of Housing and Community Affairs (TDHCA) runs the Weatherization Assistance Program (WAP), which helps seniors reduce future bills by improving home energy efficiency for free.
Texas Utility Help is a statewide program funded by federal grants that assists homeowners and renters with electricity, gas, and water bills. Yes, Collingsworth County residents can apply online at TexasUtilityHelp.com. This program allows you to upload documents directly and is a good alternative if local PCS funding is temporarily paused.
If government funds are unavailable, you may find temporary relief through local faith-based organizations. The Salvation Army often partners with local volunteers in rural counties to provide one-time vouchers. It is also advisable to contact local churches in Wellington, such as the First Baptist Church or First United Methodist Church, to inquire about benevolent funds for emergency aid.
Standard CEAP applications can take 2 to 4 weeks to process depending on the volume of requests. Crisis applications (for disconnects) are usually processed within 24 to 48 hours. It is critical to continue paying what you can while waiting, as submitting an application does not automatically stop a disconnection.
The framework for energy assistance in Comal County is decentralized, meaning there is no single office that handles all requests. Residents must navigate a complex mix of federal mandates, city partnerships, and cooperative governance. Success in securing aid depends entirely on knowing which utility provider services your home, such as New Braunfels Utilities (NBU), Pedernales Electric Cooperative (PEC), or Guadalupe Valley Electric Cooperative (GVEC).
This system addresses different levels of need, ranging from chronic low-income support to acute emergency relief. Unlike state welfare systems, Comal County’s safety net requires applicants to understand precise administrative boundaries. Access to aid is often determined by strict "priority populations" rather than a simple first-come, first-served basis.
Key Factors for Assistance:
The Community Council of South Central Texas (CCSCT) administers the federally funded Comprehensive Energy Assistance Program (CEAP). This program serves as the primary long-term support mechanism for Comal County residents. However, it is subject to federal budget fluctuations that frequently impact availability.
Current Operational Status (Late 2025)
Crucial Update: Recent funding constraints have forced strict prioritization protocols. CCSCT has announced that they are currently only assisting Priority 1 households due to limited funds.
Priority 1 Households Defined:
The Two Components of CEAP
Federal Income Eligibility (150% FPG)
CEAP enforces a strict income cap based on 150% of the Federal Poverty Guidelines. This calculation uses Gross Income from the 30 days prior to application.
Residents within the New Braunfels city limits benefit from a unique partnership between New Braunfels Utilities (NBU) and the New Braunfels Food Bank. This initiative, often integrated with the "Comal County Cares" platform, recognizes the financial reality of the "working poor." Consequently, it utilizes a significantly higher income threshold than federal programs.
The NBU Utility Bill Assistance Program
This program decouples assistance from the utility company's internal collections department. By managing applications through the Food Bank, the program addresses holistic household needs. This ensures families don't have to trade food budgets for electricity.
Key Program Advantages:
NBU Income Guidelines (250% FPG)
Rural residents served by Pedernales Electric Cooperative (PEC) or Guadalupe Valley Electric Cooperative (GVEC) operate under a different assistance model. These cooperatives rely on member-funded "Round Up" programs rather than tax dollars. Assistance is often capped at lower amounts (e.g., $300/year) and serves as a supplement rather than a total solution.
Pedernales Electric Cooperative (PEC)
Guadalupe Valley Electric Cooperative (GVEC)
Guadalupe Valley Electric Cooperative (GVEC)
When federal and utility-specific funds are exhausted or inaccessible, charitable organizations provide a final layer of defense. These agencies often move faster than government bodies but typically have lower monetary caps.
The Salvation Army of New Braunfels
CRRC of Canyon Lake
St. Vincent de Paul Society (SVdP)
The most common reason for denial in Comal County is "documentation failure." Agencies are subject to rigorous audits and cannot process incomplete files. Applicants must treat the process as a forensic compilation of evidence.
The "Forensic" Income Rule:
Identity & Status:
Critical Care Registry
Residents requiring electric-powered medical equipment (e.g., ventilators) can apply for the Critical Care Registry.
Status of Statewide Programs (2025)
Community Council of South Central Texas (CCSCT)
New Braunfels Food Bank (Comal County Cares)
www.comalcountycares.comThe Salvation Army
CRRC of Canyon Lake
To qualify for the Comprehensive Energy Assistance Program (CEAP) in Comal County, your household income typically must not exceed 150% of the Federal Poverty Guidelines. For the 2024-2025 program year, this equates to approximately $23,475 for a single person or $48,225 for a family of four. These caps are subject to annual updates.
NBU customers must apply through the New Braunfels Food Bank, which manages the utility assistance program. You can initiate the process by visiting the Food Bank in person or calling their dedicated line at 830-327-6004 to schedule an appointment. You will need to provide your recent NBU bill and proof of financial hardship.
Yes, the Crisis Assistance Component of the CEAP program specifically targets households in immediate danger of disconnection or those who have already lost service. When applying via the Community Council of South Central Texas (CCSCT), clearly state your crisis status. Priority is often given to vulnerable households, including the elderly (60+) and disabled.
You must submit a completed application along with:
Proof of income for all household members over 18 for the last 30 days.
Valid government-issued ID (Driver’s License, State ID).
Citizenship or legal status verification (Birth Certificate, Passport).
Current electric bill showing your name and account number.
12-month billing history from your utility provider.
Yes, eligible veterans, their dependents, or surviving spouses can receive financial aid through the Veterans' Financial Assistance Program. This grant-funded initiative can cover one-time utility payments, including electricity, gas, and water. Applicants must provide a DD-214 (Honorably Discharged) and proof of residency in Comal County.
Assistance frequency depends on the specific program. PEC’s Member Assistance Program limits aid to $300 per calendar year. However, CEAP recipients may be eligible for up to all 12 months of assistance depending on their poverty level and "vulnerable" status (e.g., households with children under 5), subject to funding availability.
Yes, PEC members can apply for the Member Assistance Program, which partners with local agencies like CCSCT. Additionally, if you are a senior or have special medical needs, you may qualify for PEC’s specific payment arrangements or medical necessity protections to prevent immediate disconnection while you seek funding.
Absolutely. Utility assistance is available to both homeowners and renters, provided the electric bill is in the applicant's name. If utilities are included in your rent, you may need to apply for rental assistance instead, which can sometimes cover the utility portion if it is itemized in your lease agreement.
Processing times vary by agency and seasonal demand. Crisis applications (disconnect notices) are prioritized and may be processed within 24-48 hours. Standard applications through CCSCT or St. Vincent de Paul can take 2 to 6 weeks. It is critical to continue paying what you can while waiting for approval to show good faith.
If denied, first request a written explanation to check for fixable errors like missing documents. If ineligible for government aid, contact local non-profits such as St. Vincent de Paul Society (local church conferences) or the Salvation Army, as they often have less stringent income criteria and can provide one-time emergency vouchers for utility bills.
Securing reliable energy is a fundamental need, yet many residents struggle to locate a specific Comanche County Texas electric bill assistance program when financial hardship strikes. Navigating the complex web of service providers, state regulations, and charitable organizations is the first step toward regaining stability. This resource outlines the specific aid available to residents based on their location and electricity provider, ensuring you can identify the right support for your household needs.
To find the correct assistance, you must first identify who sends your monthly bill. Comanche County sits on a unique regulatory border that splits the region into two distinct service types. Your eligibility for certain funds depends entirely on whether you are a member of a cooperative or a customer in a deregulated zone.
The Cooperative Sector (CECA)
Most rural residents in the county are served by the Comanche Electric Cooperative Association (CECA). As a cooperative, CECA is owned by its members. This structure provides access to internal charitable funds that are not available to the general public.
The Deregulated Sector (Oncor/TNMP)
Residents in specific areas, including parts of the City of Comanche and De Leon, may live in deregulated zones. In these areas, companies like Oncor or Texas-New Mexico Power deliver the electricity, but you choose a Retail Electric Provider (REP) like TXU, Reliant, or Gexa for billing.
The primary government-funded safety net is the Comprehensive Energy Assistance Program (CEAP). This program helps low-income households cover their energy needs through federal grants. In Comanche County, this funding is managed locally by the Cornerstone Community Action Agency.
How CEAP Helps
The program offers two main types of support:
2025 Income Eligibility Standards
To qualify, your household income must generally fall at or below 150% of the Federal Poverty Guidelines. The following list provides the estimated annual income limits for eligibility:
Note: For families larger than 8, add approximately $8,250 for each additional person.
Applying via Cornerstone Community Action
You must apply through the designated subrecipient for the county.
If you are a member of the Comanche Electric Cooperative Association (CECA), you have access to aid that operates independently of federal tax dollars.
Operation Round Up
This program is funded by members voluntarily rounding up their monthly bills to the nearest dollar. The spare change accumulates in a trust used to help neighbors in need.
Brazos Electric Ratepayer Hardship Fund
This fund was created specifically to address high bills resulting from the Winter Storm Uri securitization charges.
When government processing times are too long, or if you do not meet strict federal criteria, local charities often bridge the gap. These organizations typically provide smaller, one-time vouchers to prevent immediate service interruptions.
The Salvation Army
The Salvation Army maintains a Service Extension Unit directly in Comanche. They are often the fastest resource for emergency financial intervention.
Ministerial Alliances
Local churches frequently pool their resources to assist residents within their specific city limits.
The Comanche Nation provides sovereign social services to enrolled tribal citizens. If you are a tribal member residing in the service area, you may qualify for aid separate from Texas state programs.
The Public Utility Commission of Texas (PUCT) enforces rules that protect vulnerable residents from disconnection, regardless of their ability to pay immediately.
Extreme Weather Moratoriums
Providers are prohibited from disconnecting service during dangerous weather conditions.
Medical Critical Care Status
If someone in your home requires an electric medical device to sustain life, you can apply for Critical Care Residential Customer status.
If you have received a disconnect notice, act quickly using this checklist:
The Comanche County Texas electric bill assistance program is primarily administered by Cornerstone Community Action Agency. They manage the Comprehensive Energy Assistance Program (CEAP), which utilizes federal funds to help low-income households pay their utility bills. You can contact their specific office serving Comanche County at (325) 625-4167 to check eligibility and funding availability.
To qualify for the Comanche County Texas electric bill assistance program in 2025, your household income must generally be at or below 150% of the Federal Poverty Guidelines. For a single person, this is approximately $23,475 annually, and for a family of four, it is roughly $48,225. These limits are subject to change, so verify current figures directly with Cornerstone.
Yes, besides government aid, Comanche Electric Cooperative Association (CECA) members may qualify for the Operation Round-Up program. This member-funded initiative provides grants to individuals and organizations in crisis. Additionally, CECA offers deferred payment plans to help members manage high bills during financial hardship. Contact CECA Member Services at (800) 915-2533 to discuss these options.
No, the Lite-Up Texas program was discontinued in 2016 and is no longer active. Former participants should now apply for the Comprehensive Energy Assistance Program (CEAP) through Cornerstone Community Action Agency. This is currently the primary state-sponsored method for receiving electric bill support in Comanche County.
When applying for the Comanche County Texas electric bill assistance program, you must provide proof of income for the last 30 days for all adults, a valid government-issued photo ID, and your most recent electric bill. You will also need social security cards for every household member and proof of U.S. citizenship or legal residency.
Yes, CEAP includes a crisis assistance component specifically for households facing immediate service disconnection or extreme weather emergencies. If you have received a disconnect notice, inform Cornerstone Community Action Agency immediately. Households with seniors, disabled members, or children under five are often given priority processing during these crises.
Under standard CEAP guidelines, eligible households can typically receive utility assistance once per program year. However, the exact frequency and amount of aid depend on available funding and your household’s specific "energy burden." High-consumption households or those in crisis may qualify for additional support if funds permit.
Not necessarily. The Comanche County Texas electric bill assistance program is designed to co-pay your utility costs. The benefit amount is calculated based on your income and energy usage history. While it can cover a significant portion of your annual usage, you may still be responsible for remaining balances or late fees not covered by the grant.
Yes, renters are fully eligible for assistance as long as they are responsible for paying the electric bill directly to the utility provider. If your electricity is included in your rent, you likely will not qualify for direct electric bill assistance, but you may be eligible for other forms of housing support or rent relief.
You can apply through Cornerstone Community Action Agency. While they serve multiple counties, their main office handling the region is often the best point of contact. You should call (325) 625-4167 to request an application or schedule an appointment. Many applications can now be started by mail or online to avoid travel.
Residents of Concho County facing difficulty with high energy costs can access specific relief funds through the Concho County Texas electric bill assistance program options available locally. Securing financial aid requires understanding the distinct difference between government grants, cooperative member benefits, and private charitable safety nets operating within the Concho Valley. This resource outlines the exact steps to qualify for funding, providing the direct contact methods and eligibility criteria needed to stabilize your household budget immediately.
The most substantial financial aid available to Concho County residents comes from federal block grants managed at the state level. These funds are designed to reduce the energy burden on low-income households rather than just acting as a one-time emergency fix.
Comprehensive Energy Assistance Program (CEAP)
The Concho Valley Community Action Agency (CVCAA) serves as the administrator for the CEAP in Concho County. This program provides direct payments to utility companies on behalf of eligible households. The assistance is generally divided into two categories:
Eligibility and Priority Groups
Funding is limited and is not guaranteed for every applicant. The CVCAA utilizes a priority system to triage applications. Households are prioritized if they include members who are elderly (age 60+), disabled, or children age 5 and younger. Income eligibility is strictly enforced based on the Federal Poverty Guidelines. Generally, a household must earn at or below 150% of the federal poverty limit to qualify.
How to Submit Your Application
The CVCAA office is located in San Angelo, but Concho County residents have remote options to submit their documentation.
apply@cvcaa.org. This is often the fastest method to secure a timestamp on your application.Many residents in rural Concho County receive power from the Concho Valley Electric Cooperative. As a member-owned entity, CVEC operates differently than for-profit retail providers. While they do not offer direct "free money" grants, they provide internal mechanisms to manage cash flow during financial hardship.
Deferred Payment Plans
If you cannot pay a bill by the due date, you may qualify for a deferred payment plan. This arrangement allows you to pay the outstanding balance in installments over a specified period. It is crucial to request this before disconnection occurs. Defaulting on a deferred payment plan usually results in immediate service interruption.
Average Payment Plan
CVEC offers an Average Payment Plan, often called budget billing. This tool smooths out the volatility of seasonal usage spikes. By averaging your usage over a rolling 12-month period, your monthly bill remains predictable. This helps vulnerable households avoid the shock of high summer cooling costs, making budgeting easier throughout the year.
Co-op Connections
Members have access to the Co-op Connections card. This program offers discounts on prescriptions and other health-related services. While this does not pay the electric bill directly, reducing out-of-pocket medical expenses can release household funds to cover utility costs.
Residents living in areas like Eden that may be served by transmission lines owned by AEP Texas North or Oncor have the power to choose their Retail Electric Provider (REP). Companies like TXU Energy, Reliant, and Gexa operate in these zones and offer specific aid programs.
Retail Provider Charity Funds
Major retail providers manage charitable funds funded by shareholders and customer donations.
Switch-Hold Removal
If you are a tenant moving into a property where the previous occupant left a debt, you might find a "Switch-Hold" on the meter. This prevents you from choosing a new provider. You must submit a New Occupant Statement and your lease agreement to the Transmission and Distribution Utility (AEP or Oncor) to have this hold removed. This ensures you are not held responsible for someone else's debt.
The Public Utility Commission of Texas (PUCT) mandates protections for residents with serious health conditions. These protections delay disconnection but do not forgive the monetary debt.
Critical Care Residential Status
This designation is for customers who require an electric-powered medical device to sustain life. To apply, you must have your physician complete a specialized PUCT application form. This form must be submitted to your electric provider, who will forward it to the TDU for approval.
Chronic Condition Status
This status applies to customers with serious medical conditions that would significantly worsen without electricity. Like Critical Care status, it requires a physician's statement and offers a buffer period before disconnection. This status typically requires annual renewal.
When government funds are exhausted or application windows are closed, local community organizations serve as the safety net of last resort.
The Salvation Army
The San Angelo corps of the Salvation Army covers the Concho Valley region. They administer various emergency assistance funds, including the Member Contribution Assistance Program (MCAP). Assistance is often dependent on current funding levels, so it is advisable to call early in the month.
Faith-Based Alliances
Local churches in Eden and Paint Rock often maintain benevolent funds for residents in acute crises.
Indigent Health Care Program
While primarily for medical services, the Concho County Indigent Health Care Program certifies households as having extremely low income and resources. Being approved for this program provides government-verified proof of indigence, which can be a powerful supporting document when applying for discretionary charity funds from other agencies.
To maximize your chances of receiving assistance, follow these strategic protocols:
https://cvcaa.org/what_we_do/utility_assistance.php https://cvec.coop
Applications processed by the Concho Valley Community Action Agency (CVCAA) typically take 60 to 90 days to review due to high demand. This is not an immediate emergency service. If you have received a disconnect notice, you must continue paying what you can and contact your provider directly to request a payment extension while waiting.
Yes and no. While there isn't a direct "submit" web portal, you can download the 2025 CEAP application from the CVCAA website. Once completed, you must scan and email it along with all required documents to apply@cvcaa.org. Alternatively, you can mail it to their San Angelo office (PO Box 671) or drop it off in person.
No. The Lite-Up Texas program, which previously offered summer electricity discounts to low-income families, was discontinued in 2016 after its funding was depleted. Be wary of any third-party websites claiming to offer "Lite-Up Texas" applications, as these may be scams. The current active federally funded program is CEAP.
Your application will be rejected or delayed if it lacks proof of income for the last 30 days for all household members over 18. This includes award letters for Social Security, SSI, VA benefits, or child support. You must also provide a 12-month billing history from your electric provider, not just the current bill.
Yes. Funding is limited and not guaranteed. The Concho County Texas electric bill assistance program prioritizes households with elderly residents (60+), individuals with disabilities, and families with children under five. Households with the highest energy costs relative to their income are also given precedence over standard applicants.
The Comprehensive Energy Assistance Program (CEAP) covers more than just electricity. Eligible Concho County residents can receive financial aid for natural gas and propane bills. However, the program generally focuses on the main heating or cooling source for the home. You cannot usually get assistance for both gas and electric primarily for the same month's usage.
Yes. If you are a TXU customer, you may qualify for TXU Energy Aid, which uses charitable donations to help pay bills. Unlike federal programs, this is often faster for emergencies. You usually need to apply through local partner agencies like 2-1-1 Texas or Catholic Charities rather than contacting TXU directly for the funds.
To qualify for CEAP in Concho County, your household income must generally be at or below 150% of the Federal Poverty Guidelines. For 2025, this is approximately $23,475 for a single person or $48,225 for a family of four. These figures can change slightly each year, so always check the latest CVCAA guidelines.
CEAP is primarily designed to cover ongoing energy consumption to prevent future crises, though it can sometimes pay arrears (past due balances) to restore service. It typically does not cover disconnect/reconnect fees, meter tampering charges, or late penalties. You will likely be responsible for paying those specific fees out of pocket.
If you are ineligible for CEAP or funding is exhausted, contact The Salvation Army (San Angelo branch serves the region) for emergency crisis grants. Additionally, the Member Assistance Program from local co-ops (like Pedernales Electric, if applicable in your specific zip code) can sometimes offer up to $300 per year in aid for members.
Securing a Cooke County Texas electric bill assistance program requires identifying your specific electricity provider first. Residents in this North Texas region operate under a dual-market system that separates homes into two distinct categories. Your location determines whether you are served by a deregulated retail provider or a member-owned cooperative. This distinction dictates exactly which financial aid funds and payment plans are available to your household.
The most critical step in securing aid is determining who sends your monthly bill. Residents living within Gainesville city limits typically use deregulated Retail Electric Providers (REPs) like TXU Energy, Reliant, or Gexa. Conversely, households in rural areas of the county are generally served by PenTex Energy, a member-owned cooperative.
Assistance programs are strictly separated by these provider lines. Funds collected by private companies are often reserved exclusively for their own customers. However, federal grants administered by local government councils are generally open to all qualifying residents regardless of their specific electric company.
The Texoma Council of Governments (TCOG) manages the primary federal safety net for Cooke County. Their Comprehensive Energy Assistance Program (CEAP) provides grants to help low-income families cover immediate energy consumption costs. This program does not operate on a first-come, first-served basis but prioritizes the most vulnerable households.
TCOG mandates priority processing for the following groups:
Income eligibility is strictly tethered to Federal Poverty Guidelines. Most households must earn at or below 150% of the federal poverty line to qualify. Applicants must be prepared to provide proof of income for the trailing 30 days for all adults living in the home.
Long-Term Savings: Weatherization Assistance
Beyond immediate bill payment, TCOG administers the Weatherization Assistance Program (WAP). This initiative funds capital improvements to your home to permanently reduce future energy consumption. It addresses the root cause of high bills by fixing the physical structure of the property.
Eligible weatherization improvements often include:
PenTex Energy offers specialized support mechanisms for its members through the PenTex Energy Charitable Foundation. Their "Operation Round Up" program aggregates small monthly donations to fund grants for members facing sudden crises. These grants are designed for unexpected hardships rather than chronic financial struggles.
To qualify for an individual grant, members typically need to demonstrate:
Critical Load and Medical Protections
Households that rely on electrically powered life-support equipment should apply for "Critical Load" status. This designation requires a physician's signature and provides procedural protections during disconnection cycles. While it does not guarantee uninterrupted power, it ensures you receive advanced notice to make safety arrangements.
Residents served by Oncor and billed by private retailers have access to substantial charitable funds. Major companies like TXU Energy and Reliant have established massive aid programs funded by their shareholders and customers. These funds are often distributed through local partner agencies rather than directly by the company.
Be aware that accepting a deferred payment plan often triggers a "switch-hold" on your electricity meter. This administrative lock prevents you from switching to a different provider until the debt is paid in full. It is a helpful tool for immediate relief but limits your ability to shop for lower rates temporarily.
When federal and provider options are exhausted, the local non-profit sector provides a vital safety net. Volunteers in Service to Others (VISTO) serves as the central hub for crisis assistance in Gainesville. They manage emergency funds for utilities and rent to prevent homelessness.
VISTO also acts as the host site for the Salvation Army in Cooke County. This co-location streamlines the intake process, allowing residents to access multiple funding sources through a single application. Clients should visit the VISTO office at 1305 N. Culberson during morning hours, typically Monday through Friday.
Faith-Based Benevolence
Several local congregations maintain discretionary funds to assist neighbors in need. St. Mary’s Catholic Church operates a St. Vincent de Paul society that provides person-to-person aid. Their volunteers often conduct home visits to assess the full scope of a family's financial needs.
Catholic Charities Fort Worth operates a Northwest Campus in Gainesville. They utilize a holistic case management approach to help families achieve long-term stability. Assistance is often provided as part of a broader contract where the client works toward financial goals.
The Stanford House Senior Activity Center acts as a resource navigator for the county’s aging population. Staff can assist seniors in understanding the complex eligibility requirements for TCOG's priority status. During extreme heat or cold, the center often functions as a safe, climate-controlled environment.
Veterans in Cooke County have distinct pathways for aid:
Success in securing aid often depends on the completeness of your application packet. Agencies like TCOG and VISTO require a rigorous evidentiary trail to release funds. Incomplete files are the single most common reason for delays or denials.
Applicants should assemble the following documents before their appointment:
The Texoma Council of Governments (TCOG) administers the Comprehensive Energy Assistance Program (CEAP) for Cooke County. They prioritize low-income households, specifically those with elderly residents, individuals with disabilities, and families with young children (age 5 and under). You must reside in their service area to apply.
To qualify for CEAP through TCOG, your household income must not exceed 150% of the Federal Poverty Guidelines. For 2025, this equates to approximately $23,475 for a single person or $48,225 for a family of four. These limits are subject to annual updates by the state.
Yes, PenTex Energy members may qualify for aid through the Operation Round Up Charitable Foundation. This member-funded program offers grants to individuals facing unforeseen financial hardships or "special needs" conditions. Applications are reviewed on a case-by-case basis. Contact PenTex Member Services at (940) 759-2211 for application details.
You can apply for TCOG assistance online via their official portal, by mail, or by dropping off an application at their Sherman office (1117 Gallagher Drive). For immediate crisis referrals, dial 2-1-1 Texas (option 1). Note that TCOG does not conduct face-to-face interviews without an appointment.
You must submit proof of identity (driver’s license or ID) for all household members, proof of citizenship or legal status, income documentation for the past 30 days (pay stubs, award letters), and your most recent electric bill showing your account number and service address.
Yes, VISTO (Volunteers in Service to Others) typically offers emergency financial assistance for utilities depending on funding availability. They are located at 1305 N. Culberson St., Gainesville, TX. Their office hours are generally Monday through Friday, 8:00 AM – 12:00 PM. Call (940) 668-6403 before visiting.
Processing times vary by demand, but TCOG states it can take up to 8 weeks for a standard application to be reviewed. If you have a disconnection notice or are in a life-threatening energy crisis, clearly mark your application as "Crisis" to potentially expedite the review process.
Yes. Oncor offers a Low-Income Weatherization program for households at or below 200% of the poverty line to install insulation and efficient HVAC units. Similarly, TNMP (Texas-New Mexico Power) provides incentives for "Hard-to-Reach" customers to reduce long-term energy consumption and lower monthly bills.
If you have a disconnection notice, you may qualify for Crisis Assistance under CEAP. This component can pay for service restoration, deposits, or disconnect fees in extreme weather conditions. You must provide the disconnect notice with your application and contact TCOG immediately to verify funding availability.
No, both renters and homeowners are eligible for the Cooke County Texas electric bill assistance program. However, the electric bill must be in the applicant's name. If the bill is included in your rent, you may need to provide a landlord statement verifying the utility portion of your payment.
Residents searching for the Coryell County Texas electric bill assistance program often face a confusing mix of providers, regulations, and deadlines. This article cuts through the noise to provide a direct, actionable roadmap for securing financial aid during energy crises. Whether you live in the urban center of Copperas Cove or the rural expanses near Gatesville, understanding the specific safety nets available to you is the first step toward stabilizing your household finances.
The primary source of funding for electricity aid in Central Texas is the Comprehensive Energy Assistance Program (CEAP). This is not a loan; it is a federal grant administered by the state and distributed locally. In Coryell County, the Hill Country Community Action Association (HCCAA) manages these funds.
Two Types of CEAP Assistance
The program is divided into two distinct components to address different levels of need. It is vital to know which one matches your current situation.
Who Qualifies for CEAP?
Eligibility is based on your household income relative to the Federal Poverty Guidelines (FPG). For the current program year, households earning up to 150% of the Federal Poverty Guidelines are eligible.
2025 Income Limits (150% FPG):
Note: Income limits increase for larger households. The program prioritizes vulnerable populations, including the elderly (60+), individuals with disabilities, and families with children aged five or younger.
How to Apply Through HCCAA
The Hill Country Community Action Association has modernized its intake process. While you can still apply in person, digital methods are often faster and provide a timestamped record of your request.
Required Documents Checklist:
If you live in rural Coryell County, you likely receive power from a member-owned cooperative like Heart of Texas Electric Cooperative (HOTEC) or Hamilton County Electric Cooperative. These organizations operate differently than for-profit companies.
Operation Round Up
This is a unique charitable trust funded by members rounding up their bills to the next dollar. The accumulated "change" funds grants for members in crisis.
Budget Billing and Payment Plans
Cooperatives often offer "Average Billing" to smooth out the spikes caused by Texas summers.
Residents in Copperas Cove and parts of Gatesville served by Oncor choose their Retail Electric Provider (REP). This choice impacts your assistance options.
The "Switch-Hold" Danger
If you set up a Deferred Payment Plan (DPP) and fail to pay, your provider may place a "switch-hold" on your meter.
Provider-Specific Aid Funds
Large providers often have their own charitable funds, usually administered by third parties like the Salvation Army or Catholic Charities.
When federal funds are exhausted or you are on a waitlist, local charities provide the critical "bridge" funding to keep the lights on.
St. Vincent de Paul Society (Copperas Cove)
Located at the Holy Family Catholic Church, this organization is highly active in providing financial aid and food.
Baptist Benevolence Ministry
This ministry in Copperas Cove offers limited financial help to residents.
The Salvation Army Service Units
Coryell County does not have a large Salvation Army Corps center, but relies on "Service Units" geared toward immediate crisis response.
Gatesville Care Center
This center serves as a hub for the Gatesville Ministerial Alliance, pooling resources from local churches.
Texas law provides specific protections that can delay disconnection, buying you time to secure funding.
Critical Care Registry
If someone in your home requires an electric medical device (like a ventilator) or has a chronic condition that requires temperature control, you must apply for this status.
Extreme Weather Moratoriums
Utilities cannot disconnect your service during extreme weather events.
Solving the immediate crisis is step one. Step two is lowering future bills permanently. The Weatherization Assistance Program (WAP) helps low-income families make their homes more energy-efficient.
If you are facing disconnection, follow this sequence immediately:
The main resource is the Comprehensive Energy Assistance Program (CEAP). In Coryell County, this program is administered by the Hill Country Community Action Association (HCCAA). CEAP provides financial aid to low-income households to help pay for electricity, gas, and propane, with a focus on achieving long-term energy self-sufficiency.
To qualify for CEAP, your household income must typically be at or below 150% of the Federal Poverty Guidelines. For 2025, this generally equates to an annual income limit of approximately $22,590 for an individual or $46,800 for a family of four. Priority is often given to households with elderly residents, individuals with disabilities, and children under the age of five.
You can apply online through the HCCAA official website, which is the fastest method. Alternatively, you can download an application and mail it to their central office in San Saba or visit a local partner site. For residents in Copperas Cove, there is a local HCCAA presence at 1012 North Drive (often shared with Senior Center services), but calling (325) 372-5167 first is recommended to confirm hours and appointment availability.
You must provide the following documentation to complete your application:
Proof of Identity: Driver’s license or state ID for all adult household members.
Proof of Citizenship/Legal Residency: Birth certificates, US passports, or permanent resident cards.
Income Verification: Pay stubs for the last 30 days, award letters (Social Security, SNAP, TANF), or a pension statement.
Utility Bills: Your most recent electric (and gas/propane) bill showing your name, address, and account number.
Yes. The Crisis Assistance component of CEAP is designed specifically for households facing an immediate weather-related crisis, such as a disconnect notice or a non-functioning heating/cooling unit during extreme weather. If you have received a disconnection notice, contact HCCAA immediately and state that you are in a crisis situation to potentially expedite your application.
No. The Lite-Up Texas program was discontinued in 2016 and is no longer active. Be cautious of any third-party websites claiming to offer Lite-Up Texas applications, as they may be scams. You should rely on CEAP and local charitable organizations for current assistance.
Yes, renters are fully eligible for assistance as long as they are responsible for paying their own electric bill directly to the utility company. If utilities are included in your rent, you likely will not qualify for direct electric bill assistance, though you may qualify for other forms of rental relief.
Several local non-profits may offer emergency funds:
The Salvation Army: Has a presence in Copperas Cove (2116 Phil Ave) and often helps with utility disconnects on Tuesdays and Thursdays.
My Brother’s House Food Pantry: Located in Copperas Cove, they occasionally provide financial assistance for utilities when funds allow.
St. Vincent de Paul: Local chapters often assist with one-time emergency bills.
Yes. TXU Energy Aid, Atmos Energy’s "Sharing the Warmth," and other provider-specific funds are available for customers of those specific companies. These are separate from government aid and are funded by customer donations. You generally need to contact your electricity provider directly or call 2-1-1 to be referred to the agency managing these funds in your area.
Processing times vary based on demand but typically range from 4 to 8 weeks. Applications are prioritized by need (elderly, disabled, young children) rather than "first-come, first-served." During peak seasons (extreme summer heat or winter freeze), wait times may increase, so it is crucial to apply before your service is in danger of being disconnected if possible.