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Mortgage Payment Help: Louisiana Relief Programs for Homeowners

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Facing difficulty with mortgage payments can be one of the most stressful experiences for a homeowner. If you are seeking a Louisiana mortgage relief program, it is essential to know that while the primary statewide pandemic-era fund has concluded, other vital resources and programs are available to help you secure your home and find financial stability.

The landscape of assistance has shifted, but a clear path forward exists for those who are struggling. Understanding the current options, from localized government aid to universal solutions offered by mortgage lenders, is the first step toward taking control of the situation. This information provides a definitive overview of the status of past programs, details on currently active assistance, and the essential steps every Louisiana homeowner should take when facing the risk of foreclosure.

The Louisiana Homeowner Assistance Fund (LA HAF): A Final Status Update

A significant source of confusion for homeowners seeking help is the status of the Louisiana Homeowner Assistance Fund, commonly known as LA HAF. This program was a critical lifeline for many during the pandemic, but it is important to understand its current state to focus your efforts on available resources.

Program Closure: All Federal Funds Have Been Disbursed

The Louisiana Homeowner Assistance Fund (LA HAF) is officially closed and is no longer accepting new applications. Governor John Bel Edwards announced that the program has successfully disbursed its entire allocation of federal funding from the U.S. Department of the Treasury.

The program, which was funded by the American Rescue Plan Act, provided $146.7 million in mortgage assistance to 7,793 Louisiana homeowners who were financially impacted by the COVID-19 pandemic. The final deadline for new applications was December 21, 2022, and the program has since processed the remaining applications until all funds were expended. For homeowners with questions about an existing application submitted before the deadline, inquiries can be directed to info@lacovidhousing.com.

Purpose of the Former Program

The LA HAF program was specifically designed as an emergency response to the COVID-19 crisis. Its goal was to prevent mortgage delinquencies and foreclosures for homeowners who experienced a financial hardship associated with the pandemic. This included those who had a reduction in income or incurred significant costs, such as for healthcare, due to the public health emergency.

The program provided a grant, which did not have to be repaid, to cover housing-related expenses. Assistance was used to pay off delinquent mortgage payments, reinstate a mortgage after forbearance, and cover other costs like property taxes and homeowners' insurance. The maximum amount of assistance was initially set at $25,000 per household but was later increased to up to $50,000 for eligible homeowners.

The closure of this large-scale, statewide program marks a significant change in the type of mortgage assistance available in Louisiana. While LA HAF is no longer an option, the focus has now shifted to more localized, targeted programs and the established loss mitigation tools available to all homeowners.

Active Mortgage Relief and Assistance Programs in Louisiana

With the conclusion of the statewide LA HAF program, the strategy for finding mortgage assistance in Louisiana has evolved. Aid is now primarily available through targeted programs at the local, parish, or municipal level, or through initiatives designed for specific circumstances, such as recovery from natural disasters.

The Shift to Localized and Targeted Aid

The current environment for mortgage relief is characterized by a collection of smaller, more specific programs rather than a single, overarching state fund. A homeowner's eligibility is often determined not just by financial need, but also by their geographic location and the specific cause of their hardship. This fragmentation makes it crucial for homeowners to investigate the resources available in their immediate community.

New Orleans ARPA-Funded Homeowners Assistance Program

A key example of this new localized approach is the Homeowners Assistance Program in New Orleans. In September 2024, the City of New Orleans announced it was allocating $2 million in American Rescue Plan Act (ARPA) funds to create a new mortgage relief program.

  • Purpose and Eligibility: The program is designed to support low-to-moderate income homeowners in Orleans Parish who were disproportionately impacted by the COVID-19 pandemic or other natural disasters. The financial hardship must have adversely affected their ability to keep their mortgage in good standing. The assistance is only for a primary residence located within Orleans Parish.
  • Types of Assistance: The funding is intended to help homeowners pay outstanding mortgage payments. It can also be used to cover insufficient escrow balances that are used to pay for homeowner's insurance, flood insurance, and property taxes.
  • Status and Application Process: The City of New Orleans has released a Notice of Funding Availability (NOFA) to select a single organization that will manage and administer the $2 million program. Once that organization is chosen, it will be responsible for establishing the application process for residents. Homeowners in Orleans Parish should monitor official city communications for announcements regarding which organization has been selected and how to apply for assistance. For the latest updates, residents can visit the city's official ARPA website at https://nola.gov/next/arpa/home/.

Other Local and Parish-Level Emergency Programs

Beyond New Orleans, other local entities may offer emergency assistance. Homeowners should investigate programs in their specific parish or city.

  • Baton Rouge: The Office of Social Services in Baton Rouge administers a Federal Emergency Rent/Mortgage Assistance Program. This program is designed to assist individuals and families facing foreclosure due to an unforeseen crisis. Assistance is limited to a one-time payment within a 12-month period and is contingent on the availability of funds. To qualify, applicants must provide proof of income, picture identification, Social Security cards for all household members, and proof of residency.
  • Community Action Agencies: Throughout Louisiana, local Community Action Agencies (CAAs) are a primary resource for low-income residents. Some CAAs, like the Cenla Community Action Committee (Cenla CAC) in Rapides Parish, may offer emergency rent or mortgage assistance through the Community Services Block Grant (CSBG) program. These programs often require proof of a pending foreclosure or eviction notice. Homeowners should identify and contact the Community Action Agency that serves their specific parish to inquire about available mortgage assistance.

Disaster Recovery vs. Mortgage Relief: Clarifying Program Goals

It is critical for homeowners to distinguish between programs designed for mortgage payment assistance and those created for disaster-related home repairs. Applying to the wrong program can lead to delays and frustration.

  • Restore Louisiana Homeowner Assistance Program: This program was established to provide grant funding to homeowners affected by the 2020-2021 storms, including Hurricanes Laura, Delta, and Ida. However, its purpose was to fund home repairs, reconstruction, and reimbursement for repairs already completed. It was not a mortgage relief program. Furthermore, the deadlines to apply for this program have passed; the survey deadline was August 1, 2023, and the application deadline was October 31, 2023.
  • USDA Section 504 Home Repair Program: The U.S. Department of Agriculture (USDA) offers the Single Family Housing Repair Loans & Grants program, also known as the Section 504 program. This assistance is for very-low-income homeowners in eligible rural areas. The funds are intended to be used to repair, improve, or modernize homes or to remove health and safety hazards. This is a valuable resource for necessary home repairs but does not provide funds for making mortgage payments.

Essential Alternatives When Government Programs Are Not an Option

For many homeowners, direct government assistance may not be available due to geographic restrictions, eligibility requirements, or lack of funding. In these situations, the most powerful tools for avoiding foreclosure are available directly through your mortgage lender. Taking proactive steps to communicate with your lender is the most critical action you can take.

Your First Call: Contacting Your Mortgage Servicer

Regardless of your circumstances, the first and most important call you should make is to your mortgage servicer—the company to which you send your monthly payments. Federal and state laws often require servicers to work with homeowners to find ways to avoid foreclosure. Do not wait until you are far behind on payments. Contacting them as soon as you anticipate having trouble can open up more options.

When you call, be prepared. Have your mortgage account number and financial information on hand. Clearly explain the nature of your financial hardship, whether it's a job loss, a medical emergency, or a reduction in income. It is helpful to specifically ask about "loss mitigation" options and use terms like "forbearance" and "loan modification" to signal that you are seeking a formal solution.

Mortgage Forbearance: A Temporary Pause

If you are facing a short-term financial hardship that you expect to resolve, mortgage forbearance may be the right option.

  • Definition: Forbearance is a temporary agreement between you and your lender to reduce or suspend your mortgage payments for a specific period, typically a few months up to a year. During this time, the lender agrees not to initiate foreclosure proceedings. It is crucial to understand that forbearance is not forgiveness; the payments you miss must be repaid.
  • Eligibility: To qualify, you generally need to demonstrate a temporary financial hardship that makes it difficult to meet your mortgage obligations.
  • Repayment Options: A common misconception is that all missed payments are due in a single lump sum at the end of the forbearance period. While that can be an option, servicers typically offer several ways to repay the amount owed. These include:
  • Repayment Plan: Spreading the past-due amount over a set number of months and adding it to your regular mortgage payment.
  • Payment Deferral/Partial Claim: Moving the missed payments to the end of your loan term, to be paid when you sell the home, refinance, or pay off the loan.
  • Loan Modification: Permanently restructuring your loan to incorporate the missed payments, often along with other changes to make the mortgage more affordable long-term.

    Loan Modification: A Permanent Solution

    If you are facing a long-term or permanent change in your financial situation and can no longer afford your current mortgage payment, a loan modification may be a more suitable solution.

    • Definition: A loan modification is a permanent change to one or more of the original terms of your mortgage loan. The goal is to lower your monthly payment to a more affordable amount.
    • How it Works: A modification can achieve a lower payment in several ways. The servicer might extend the loan term (e.g., from 30 to 40 years), reduce the interest rate, or forbear a portion of the principal balance, meaning you won't have to pay it back until the end of the loan.
    • The Application Process: Unlike forbearance, which can sometimes be requested over the phone, a loan modification requires a formal "loss mitigation application." You will need to provide detailed documentation of your financial situation, which typically includes:
    • Proof of income (pay stubs, tax returns).
    • Bank statements.
    • A list of your monthly household expenses.
    • A hardship letter explaining why you can no longer afford your current payment.

      Understanding the difference between these two primary options is key to having a productive conversation with your servicer.

      FeatureMortgage ForbearanceLoan Modification
      What It IsA temporary agreement to pause or reduce payments.A permanent change to the original terms of the loan.
      Best ForShort-term financial hardships (e.g., temporary job loss, medical emergency).Long-term or permanent changes in income making the current payment unaffordable.
      Impact on PaymentsMonthly payments are paused or lowered for a limited time.The monthly payment is permanently lowered for the life of the loan.
      How Missed Payments are HandledRepaid after the forbearance period ends through a repayment plan, deferral, or modification.Missed payments are typically added to the loan balance and restructured into the new, modified loan.
      ProcessOften a relatively simple request made to the mortgage servicer.A formal application process requiring detailed financial documentation and a hardship letter.

      Accessing Free, Professional Guidance: HUD-Approved Housing Counseling

      Navigating mortgage issues can be overwhelming, but you do not have to do it alone. One of the most valuable and underutilized resources available to homeowners is free, professional guidance from a housing counselor approved by the U.S. Department of Housing and Urban Development (HUD).

      The Invaluable Role of a Housing Counselor

      HUD-approved housing counseling agencies are non-profit organizations dedicated to helping consumers with their housing needs. Their services related to foreclosure prevention are typically offered at no cost to the homeowner. A certified housing counselor is an expert who can act as your advocate and guide.

      A counselor can help you by:

      • Reviewing your financial situation and creating a realistic household budget.
      • Clearly explaining all available options, including forbearance, loan modification, and any local programs you might qualify for.
      • Helping you gather the necessary documents and complete the loss mitigation application for your servicer.
      • Negotiating directly with your mortgage servicer on your behalf.
      • Providing information on fair housing and helping you identify potential scams.

      Engaging with a housing counselor early in the process can significantly improve your chances of a successful outcome and relieve much of the stress of managing the situation on your own.

      How to Find a Certified Counselor in Louisiana

      Finding a reputable, HUD-approved agency is straightforward. The federal government maintains official, searchable databases to connect homeowners with certified counselors in their area.

      • Consumer Financial Protection Bureau (CFPB): The CFPB offers an easy-to-use search tool. You can find a counselor by visiting: https://www.consumerfinance.gov/find-a-housing-counselor/.
      • U.S. Department of Housing and Urban Development (HUD): HUD provides a state-by-state list of approved agencies. For Louisiana, you can search at: https://apps.hud.gov/offices/hsg/sfh/hcc/hcs.cfm?webListAction=search&searchstate=LA.  

      To make this process easier, the table below lists several prominent HUD-approved housing counseling agencies that provide mortgage delinquency and default resolution counseling across Louisiana.

      Agency NamePrimary Service Area(s)Phone NumberWebsite
      LOUISIANA FAIR HOUSING ACTION CENTER, INC.New Orleans877-445-2100lafairhousing.org
      CENLA COMMUNITY ACTION COMMITTEE, INC.Alexandria / Central LA318-314-3480cenlacac.org
      ASSIST AGENCYCrowley / Acadia Parish337-788-7551assistagency.org
      SMILE COMMUNITY ACTION AGENCYLafayette / St. Martin / Iberia337-234-3272smilecaa.org
      CATHOLIC CHARITIES OF NORTH LOUISIANAShreveport / Monroe318-865-0200ccnla.org/housing
      CALCASIEU PARISH POLICE JURYCalcasieu Parish337-721-4030calcasieu.gov
      ST. MARY COMMUNITY ACTION AGENCYFranklin / St. Mary Parish337-828-5703smcaa.org
      MULTI-CULTURAL DEVELOPMENT CENTER (MCDC)Bossier City318-741-5941m-cdc.org
      Conclusion: Taking Control of Your Housing Stability

      Facing mortgage hardship is a daunting challenge, but it is one that can be overcome with prompt and informed action. While the large-scale, statewide Louisiana Homeowner Assistance Fund has ended, a new landscape of support has emerged, focused on localized aid and the powerful tools available to every homeowner through their mortgage servicer.

      Summary of Key Actions

      To move forward effectively, focus on these critical steps:

      1. Acknowledge that the statewide LA HAF program is closed, but investigate specific mortgage assistance programs in your city or parish, such as the new ARPA-funded initiative in New Orleans.
      2. Make contacting your mortgage servicer your number one priority. Open communication is the key to accessing solutions before the situation worsens.
      3. Understand your primary options. For temporary struggles, ask about mortgage forbearance. For long-term affordability issues, inquire about a loan modification.
      4. You do not have to navigate this alone. Contact a free, HUD-approved housing counselor immediately. They are your expert advocates who can develop a tailored plan and work with your lender on your behalf.

      While the financial pressure may feel immense, remember that resources and professional help are available. By using the information and directories provided, you can create a clear plan of action, engage with the right people, and take decisive steps to protect your home and secure your financial future.

      Frequently Asked Questions
      Is the Louisiana mortgage relief program still accepting applications in 2025?

      As of late 2025, the original Louisiana Homeowner Assistance Fund (HAF) program, funded by the federal government, is closed to new applications as funds have been fully allocated. Homeowners should check the official Louisiana Office of Community Development website for information on any potential new state-funded assistance programs that may become available.

      What were the primary expenses covered by the Louisiana HAF program?

      The original Louisiana mortgage relief program primarily covered delinquent mortgage payments to prevent foreclosure. It also provided funds for past-due property taxes, homeowners' insurance, and certain homeowner association (HOA) fees. All payments were made directly to the mortgage servicer or relevant third party, not the homeowner.

      What alternatives exist now that the Louisiana mortgage relief program is closed?

      Homeowners needing mortgage assistance should immediately contact a HUD-approved housing counseling agency in Louisiana. These nonprofit agencies offer free guidance on loss mitigation options, budget counseling, and negotiating directly with your mortgage lender. Exploring loan modification or forbearance with your servicer is also a critical step.

      Can I still get help with delinquent property taxes in Louisiana?

      Yes, even without the broad HAF program, assistance for property taxes may be available. Contact your local parish tax assessor's office to inquire about potential relief programs, homestead exemptions, or payment plan options. Some local community action agencies may also offer limited emergency assistance for property taxes.

      How can I find a legitimate housing counselor for foreclosure prevention?

      To find free, HUD-approved foreclosure prevention counseling in Louisiana, visit the U.S. Department of Housing and Urban Development (HUD) website or call their interactive voice system. These certified counselors provide invaluable, unbiased advice and can help you communicate effectively with your mortgage company to find a solution.

      Was income a factor for the original Louisiana Homeowner Assistance Fund?

      Yes, eligibility for the Louisiana mortgage relief program was income-restricted. Applicants had to have a household income at or below 150% of the Area Median Income (AMI) or 100% of the U.S. median income, whichever w

      How much was the maximum assistance a homeowner could receive from the HAF program?

      The Louisiana Homeowner Assistance Fund provided eligible homeowners with up to $50,000 in total financial aid. This was a lifetime cap per household and was intended to cover mortgage reinstatement, past-due property charges, and up to three months of future mortgage payments in some cases.

      Are there special mortgage programs for seniors in Louisiana?

      Seniors in Louisiana facing mortgage challenges can explore options like a reverse mortgage, which allows homeowners aged 62 and older to convert home equity into income. Additionally, local Area Councils on Aging may offer resources or referrals for financial assistance and counseling services tailored to seniors' needs.

      What is a loan modification and how can it help?

      A loan modification is a permanent change to the original terms of your mortgage loan. It can help make payments more affordable by lowering your interest rate, extending the loan term, or reducing the principal balance. This is a common loss mitigation option offered by servicers as an alternative to foreclosure.

      Could I re-apply if my initial HAF application was denied?

      When the Louisiana mortgage relief program was active, homeowners who were denied typically had a window to appeal the decision if they could provide new documentation or prove an error was made. However, with the program now closed, the appeals process is no longer available for past applications.

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