Adult Diapers Assistance Program: How to Get Incontinence Supplies Free or at Low Cost

Types of adult diapers assistance programs

How do I get adult diapers through Medicaid?

Most state Medicaid programs cover incontinence supplies as medical supplies when they are medically necessary, typically for adults and for children over age 3 or 4. The usual process:

1. See your doctor and ask for a prescription that states the diagnosis, the type of product, and how many you need per day.
2. Choose a Medicaid-contracted medical supply company (your health plan or Medicaid office can give you a list; many deliver by mail).
3. The supplier bills Medicaid and ships a monthly supply. Many states set a monthly limit, which your doctor can ask to raise if needed.

If you are in a Medicaid managed care plan, call the member services number on your card. Not on Medicaid? Check eligibility through your state, especially if you are 65+ or have a disability. See our Medicaid guide.

Does Medicare cover adult diapers?

No. Original Medicare does not pay for adult diapers, briefs, or pads. Some Medicare Advantage plans offer an over-the-counter allowance or supplemental benefit that may include incontinence products; check your plan’s benefits book or call the plan. People with both Medicare and Medicaid (dual eligibles) can usually get supplies through Medicaid.

Incontinence supplies for veterans

Veterans enrolled in VA health care can get incontinence supplies when their VA provider prescribes them. Supplies are usually shipped from VA’s mail-order pharmacy or prosthetics service. Ask your VA primary care team or call 877-222-8387 for enrollment questions. Caregivers of veterans may also qualify for help through VA caregiver programs.

Where can I get free adult diapers now?

• Diaper banks: many members of the National Diaper Bank Network give adult products through partner agencies.
• Area Agencies on Aging: some distribute supplies or use caregiver support funds for them; call the Eldercare Locator at 1-800-677-1116.
• Food pantries and churches: some include hygiene and incontinence items.
• Hospitals and hospice: social workers often have samples or donated supplies.
• Manufacturer samples: most brands send free samples so you can find the right fit.

Dial 211 and ask for “adult incontinence supplies.”

Ways to lower the cost

• Use HSA or FSA funds: incontinence supplies used to manage a medical condition are generally eligible medical expenses.
• Buy by the case from online medical suppliers or warehouse stores.
• Get the right size and absorbency; the wrong fit leads to leaks and using more products.
• Use washable underpads on beds and chairs to cut disposable use.
• Apply for SNAP so more of your cash can go to supplies; estimate it with our SNAP calculator.

What a supplier needs from your doctor

• A prescription or order with the diagnosis that causes incontinence.
• The type of product (briefs, pull-ups, pads, underpads) and size.
• The number of products needed per day.
• Your Medicaid or plan ID and contact information.
• Sometimes a short note on why the quantity is medically needed.

Help for family caregivers

Caring for someone with incontinence is hard work. The National Family Caregiver Support Program, run through Area Agencies on Aging, offers caregiver training, respite care, and sometimes supplies. Medicaid waivers in many states pay for personal care aides who help with bathing and changing, and some pay family members as caregivers. Veterans’ caregivers may qualify for VA caregiver support. Ask the Eldercare Locator (1-800-677-1116) what is available near you, and ask a doctor or nurse about skin care to prevent sores.

Who to call

Key terms explained

Medically necessary

Needed to treat or manage a health condition, as documented by a doctor.

Contracted supplier

A medical supply company approved to bill your Medicaid plan.

Underpads

Disposable or washable pads that protect beds and chairs.

Your step-by-step plan for this week

1. On Medicaid? Get a prescription and ask your plan for a contracted supplier.
2. Veteran? Ask your VA provider to order supplies.
3. Medicare Advantage? Check your OTC benefit.
4. Need supplies now? Dial 211 and contact a diaper bank or Area Agency on Aging.
5. Not on Medicaid? Check whether you qualify.

For more specifics, see our guides on diapers for low-income families and applying for Medicaid online.

Related guides

• HVAC assistance for seniors
• Government grants for bathroom remodel
• Health care help
• Hardship grants for individuals

Frequently asked questions

This guide is general information, not medical advice. Coverage rules vary by state and plan. National Relief Program is an independent website, not a government agency or supplier.