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Get Emergency Hotel Vouchers for Homeless in Indiana: Your First Steps

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Securing hotel vouchers for homeless Indiana residents during a housing crisis is possible, but it requires knowing exactly who to call and what programs are available. If you are facing homelessness, immediate options for shelter, emergency financial assistance, and motel placements exist through a network of state, local, and non-profit organizations. This resource provides clear, actionable steps to connect with services like Indiana 211, the Coordinated Entry System, Township Trustees, and charitable groups that can provide the urgent help you need.

Facing housing instability is incredibly stressful, and the system for getting help can feel confusing and overwhelming. The purpose here is to simplify that process. We will walk through the most direct ways to find a safe place to stay tonight, explain how voucher programs actually work, and then outline the official pathways to more stable, long-term housing solutions across Indiana.

Immediate Help for a Housing Crisis in Indiana

When facing a housing crisis, the first priority is finding a safe place for the night. The following resources are the most direct and effective starting points for immediate assistance in Indiana.

A. Your First Call: Why Indiana 211 is the Essential Starting Point

Indiana 211 is a free, confidential referral service operated by United Way that serves as the state’s primary information hub for health and human services. For anyone experiencing or at imminent risk of homelessness, it is the most recommended first point of contact.

A single call to 211 can serve two critical functions. It provides immediate triage for the current crisis by connecting you to emergency shelters. It also often acts as the initial access point for the state's more formal, long-term housing assistance programs.

How to Contact Indiana 211

  • Phone: Dial 2-1-1 or 1-866-211-9966. This service is available 24 hours a day, 7 days a week.
  • Text: Text your ZIP code to 898-211. This service is available Monday through Friday from 8:00 am to 5:00 pm.
  • Website: Visit https://www.in211.org/ to search for resources online.

When connecting with a 211 specialist, be prepared to answer questions about your current living situation, household members, and any income you may have. This information allows the specialist to make the most appropriate referrals to local resources, which can include emergency shelters, food banks, and organizations providing financial assistance.

B. Contacting Emergency Shelters Directly in Major Cities

While 211 is the best starting point, some situations may warrant contacting an emergency shelter directly. It is important to remember that availability is often limited, and each shelter has its own intake procedures and eligibility requirements.

Indianapolis

  • Dayspring Center: The only emergency shelter in Indianapolis that allows families to stay together. Call 317-635-6780 for assistance.
  • Wheeler Mission: Provides emergency shelter and meals for men. Check-in is daily between 3:00 p.m. and 6:30 p.m. at 520 E. Market St..
  • Horizon House: A day center offering essential services, case management, and housing connections. It is not an overnight shelter.
  • The Julian Center: Provides secure emergency shelter for survivors of domestic violence. The 24-hour crisis line is 317-920-9320.

Fort Wayne

  • The Rescue Mission: Operates an emergency shelter for men at 404 East Washington Boulevard and also runs Charis House for women.
  • Vincent Village: The only program in the area offering transitional housing exclusively for families, providing a structured path to stability.

Evansville

  • Ozanam Family Shelter: The only emergency shelter in the Evansville area equipped to keep entire families together. For shelter, call 812-422-2214.
  • United Caring Services (UCS): As the region's only low-barrier shelter, UCS offers day services and separate overnight emergency shelters for men and women.

South Bend

  • Center for the Homeless: Offers emergency and transitional housing for men, women, and families. Call 574-282-8700 to inquire about availability.
  • Hope Ministries: Provides residential shelter for men, women, and families. Their number is 574-235-4150.
  • Motels4Now / New Day Intake Center: A low-barrier, housing-first program providing shelter in motels. To get on the waitlist, sign up in person at Our Lady of the Road (744 S. Main St.) on Fridays between 8:00 am and 10:00 am.

Understanding and Accessing Hotel and Motel Vouchers

Many people search for "hotel vouchers" as if they are a specific, standalone program. The reality is more complex. Hotel or motel vouchers are a form of emergency assistance provided by certain organizations, typically when traditional shelters are full or otherwise unavailable. Understanding how these vouchers are funded and distributed is the key to accessing them.

A. How Hotel Voucher Programs Actually Work in Indiana

There is no single, statewide "hotel voucher program" that individuals can apply for directly. Instead, vouchers are a tool used by service providers as a temporary shelter solution.

The Role of the Emergency Solutions Grant (ESG)

The primary funding source for this type of assistance is the federal Emergency Solutions Grant (ESG) program. The Indiana Housing and Community Development Authority (IHCDA) receives these funds from the U.S. Department of Housing and Urban Development (HUD) and distributes them to local non-profits.

These organizations can use ESG funds to pay for a hotel or motel voucher, but only under a specific condition: when no other appropriate emergency shelter is available. Therefore, the path to receiving a voucher is to seek emergency shelter assistance through the proper channels. The system will then determine if a voucher is the necessary solution.

To be eligible, an individual must generally meet HUD's definition of homelessness, such as literally sleeping on the street (Category 1) or fleeing domestic violence (Category 4).

B. Organizations That May Provide Direct Financial or Hotel Assistance

Several types of organizations in Indiana have programs that may provide direct financial assistance for emergency lodging or issue hotel vouchers.

1. The Salvation Army

The Salvation Army operates Homelessness Prevention and Emergency Assistance Programs that can provide financial aid for rent, utilities, and other critical needs. In communities where they do not operate a physical shelter, they may offer financial assistance to cover the cost of emergency overnight housing.

  • Application Process: Assistance is highly localized. Individuals must contact their nearest Salvation Army center. Start by using the online location finder at https://sahelp.org/ or by calling the national hotline at 1-800-SAL-ARMY (1-800-725-2769). A meeting with a caseworker is typically required.
  • Required Documents: Be prepared to provide a valid photo ID, Social Security cards for all household members, proof of income, proof of residency, and birth certificates for any children.
  • Important Note: Services and funding vary significantly by location. For instance, the Salvation Army's Eagle Creek location in Indianapolis recently stated it was not offering financial assistance for housing. Always call the local office first.

2. Catholic Charities

Catholic Charities provides a wide array of social services, including emergency financial assistance for rent and utilities to prevent homelessness. While not always a listed service, their emergency "shelter" assistance can sometimes cover a temporary motel stay, depending on the circumstances and available funds.

  • Application Process: Services are managed by regional dioceses. You must contact the office that serves your county.
  • Fort Wayne-South Bend: Accepts a limited number of online applications on the 1st and 3rd Monday of each month. Call 260-422-5625 (East Region) or 574-234-3111 (West Region).
  • Indianapolis: The Holy Family Shelter serves families in crisis (317-635-7830). For financial assistance, contact the Crisis Office at 317-236-1556.
  • Evansville: To request an appointment, call 812-423-5456 on Monday mornings starting at 8:30 am.  
  • Gary: Contact via email at outreach@catholic-charities.org or by phone at 219-886-3549.

    3. Local Township Trustees

    The Township Trustee system is a unique and legally mandated form of "last resort" assistance in Indiana. Each township has an elected Trustee who can provide emergency assistance for basic necessities, including shelter or housing costs. This system serves as a critical safety net, and you may need to show you have sought help from other agencies first.

    • How it Works: Trustees do not provide cash. Instead, they may issue a voucher directly to a vendor, such as a landlord or a motel.
    • Application Process: Apply in the township where you reside. Your local county clerk's office can help you find the correct Trustee office. An appointment is typically required, and a decision must be made within 72 hours (excluding weekends and holidays).
    • Required Documents: The process requires extensive documentation. Be prepared to provide proof of income, recent tax returns, identification for all household members, birth certificates for children, and receipts for payments made in the last month.

    The Official Path to Housing: Indiana's Coordinated Entry System (CES)

    While immediate help focuses on the crisis of the day, Indiana's formal homeless assistance network is designed to provide a structured path toward stable, long-term housing. This network is accessed through the Coordinated Entry System (CES).

    A. What is the Coordinated Entry System and Why It Matters

    The Coordinated Entry System is a process mandated by HUD to ensure that housing and services are directed to individuals and families with the most severe needs, rather than on a first-come, first-served basis. It creates a "no wrong door" approach, meaning that no matter where a person in crisis seeks help, they are guided through the same standardized process.

    The Four Core Steps of Coordinated Entry

    1. Access: The initial point of contact, which can be a call to 211, a visit to a designated agency, or engagement with an outreach worker.
    2. Assessment: A standardized assessment is conducted to understand your specific housing needs, preferences, and level of vulnerability.
    3. Prioritization: The system prioritizes those with the most critical needs—such as individuals experiencing chronic homelessness—for limited housing resources.
    4. Referral: You are referred to the most appropriate housing program available, which could include rapid re-housing, transitional housing, or permanent supportive housing.

    Nearly all organizations in Indiana that receive federal homeless assistance funds are required to participate in this system.

    B. Finding Your Regional Contact for Homeless Assistance

    Indiana's homeless response system is organized geographically. Marion County (Indianapolis) operates its own Continuum of Care (CoC), while the other 91 counties are grouped into 15 regions under the Indiana Balance of State CoC.

    To begin the Coordinated Entry process, you must connect with the designated CE contact for your specific region. This is the most direct way to enter the formal system for long-term housing solutions. The following table provides the designated contact for each region in the Indiana Balance of State CoC.

    Indiana Coordinated Entry System Regional Contacts (Balance of State)

    RegionCounties CoveredCoordinated Entry (CE) Contact
    1Jasper, LaPorte, Newton, Porter, Pulaski, StarkeEd Seal
    1ALakeAbby Johnson
    2Elkhart, Fulton, Marshall, KosciuskoAndrew Diener
    2ASt. JosephSarah Bles
    3Adams, Allen, DeKalb, Huntington, Lagrange, Noble, Steuben, Wells, WhitleyPam Brookshire
    4Benton, Carroll, Clinton, Fountain, Montgomery, Tippecanoe, Warren, WhiteTawny King
    5Cass, Howard, Miami, Tipton, WabashDebbie Norris
    6Blackford, Delaware, Grant, Henry, Jay, RandolphWaTasha Barnes Griffin
    7Clay, Parke, Putnam, Sullivan, Vermillion, VigoJessie Malone
    8Boone, Hamilton, Hancock, Hendricks, MadisonAmber Gordon
    9Fayette, Franklin, Rush, Union, WayneDonna Tegeler
    10Greene, Lawrence, Martin, Monroe, Morgan, OwenDanielle Sorden
    11Bartholomew, Brown, Decatur, Jackson, Jennings, Johnson, ShelbyJusta Clark
    12Daviess, Dubois, Gibson, Knox, Perry, Pike, Posey, Spencer, Vanderburgh, WarrickSierra Riordan Meador and Jillian Hall
    13Clark, Crawford, Floyd, Harrison, Jefferson, Orange, Scott, WashingtonBrandi Pirtle
    14Dearborn, Ohio, Ripley, SwitzerlandBrian Niese
    Pathways to Stable Housing: Programs Beyond Emergency Shelter

    Emergency shelter and hotel vouchers are temporary fixes. The ultimate goal of Indiana's homeless assistance system is to help individuals and families achieve long-term housing stability. Several key programs are designed to achieve this goal.

    A. Homelessness Prevention Programs

    These programs are designed to assist households at imminent risk of losing their housing, such as those facing an eviction notice. The goal is to provide a one-time intervention that allows them to remain in their current home.

    IHCDA uses federal Temporary Assistance for Needy Families (TANF) funds for this purpose, which can help cover rent or utility arrears. To be eligible, a household must typically include a child under 18, have an income at or below 200% of the federal poverty level, and be at risk of losing housing within 14 days.

    B. Rapid Re-Housing (RRH) Services

    Rapid Re-Housing is a "Housing First" intervention designed to move individuals and families experiencing homelessness into permanent housing as quickly as possible. Rather than requiring participants to address other issues first, this model provides immediate housing and then wraps supportive services around them.

    RRH programs offer short- to medium-term rental assistance combined with intensive case management. This can include help with budgeting, finding employment, and connecting to mainstream benefits. Access to RRH programs is typically granted through the Coordinated Entry System.

    C. Emergency Housing Vouchers (EHV) and Other Supportive Housing

    The following programs are designed for those with more significant and long-term needs.

    • Emergency Housing Vouchers (EHV): This was a specific federal initiative created in response to the COVID-19 pandemic. As of September 30, 2023, Public Housing Authorities were prohibited from reissuing these vouchers, meaning very few new vouchers are available through this specific program.
    • Transitional Housing: This provides temporary housing for up to 24 months, combined with intensive supportive services. It acts as a bridge for those who need more time and support to achieve self-sufficiency.
    • Permanent Supportive Housing (PSH): This is a long-term solution that pairs ongoing rental assistance with supportive services for individuals and families where at least one member has a documented disability. PSH is a critical resource for ending chronic homelessness.
    Frequently Asked Questions
    How do I qualify for hotel vouchers for the homeless in Indiana?

    Eligibility for hotel vouchers in Indiana typically depends on factors like proof of residency, income level, and the specific cause of your homelessness. Programs often prioritize families with children, veterans, or individuals fleeing domestic violence. Contacting your local Township Trustee or a social service agency is the first step to verify criteria.

    Where can I apply for emergency motel vouchers in Indiana?

    To apply for emergency motel vouchers in Indiana, your primary resource is to dial 2-1-1. This service will connect you with local access points, such as the Salvation Army, Catholic Charities, and your Township Trustee's office. These organizations manage applications and determine eligibility for short-term shelter assistance.

    I need a hotel voucher for tonight in Indiana. What should I do?

    For immediate, same-day assistance, call 2-1-1 to check for any available emergency hotel vouchers for homeless Indiana residents. You should also directly contact your local Township Trustee, as they are often mandated to provide emergency shelter solutions for those in urgent need within their specific jurisdiction.

    Are there special hotel voucher programs for homeless families in Indiana?

    Yes, many Indiana programs prioritize homeless families with minor children. Organizations like Family Promise and the United Way often have dedicated funds or partnerships to provide hotel vouchers. This focus ensures families can stay together in a safe environment while seeking more permanent housing solutions.

    How long is a typical stay with a homeless hotel voucher in Indiana?

    A hotel voucher for homeless individuals in Indiana generally covers a very short-term stay, typically ranging from one to seven nights. The purpose is to offer immediate, temporary safety, not a long-term solution. The program expects you to work with a case manager to find stable housing.

    What documents are required for homeless assistance and hotel vouchers in Indiana?

    When applying for hotel vouchers, you will likely need a valid photo ID, proof of Indiana residency (such as a past utility bill), and verification of your household members (like birth certificates for children). Some agencies may also require proof of income or documentation explaining your homeless situation.

    Are there any restrictions on who can receive hotel vouchers in Indiana?

    Yes, restrictions exist. Individuals may be ineligible due to active substance use, a history of property damage in previous programs, or having access to other resources. The availability of hotel vouchers for homeless in Indiana is also highly dependent on limited funding, which can fluctuate throughout the year.

    What are my options if no hotel vouchers are available in my Indiana county?

    If no motel vouchers are available, ask the 2-1-1 operator about openings at emergency homeless shelters, transitional housing facilities, or rapid re-housing programs. These alternatives provide safe lodging and crucial support services to help you secure a permanent home when direct voucher funding is depleted.

    Can I get a hotel voucher directly from a hotel in Indiana?

    No, you cannot get a voucher by going directly to a hotel. Hotels partner with specific government agencies and non-profit organizations. You must first be approved by one of these authorized entities, which will then issue the hotel voucher and coordinate your stay with the participating motel.

    Who is the main government contact for emergency shelter aid in Indiana?

    In Indiana, the main local government contact for emergency shelter, including potential hotel vouchers, is your Township Trustee. Each of Indiana's 1,005 townships has a trustee responsible for providing basic relief to residents in need. Call 2-1-1 to get the contact information for your specific trustee's office.

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