Does Kroger take EBT? Everything You Need to Know for Smart Grocery Shopping

Does Kroger take EBT? Absolutely! Kroger, a leading supermarket chain in the U.S., fully embraces the Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps. This means you can conveniently use your EBT card for both online grocery orders (pickup and delivery) and traditional in-store purchases at any Kroger location. Kroger's commitment to expanding EBT access makes nutritious food more accessible for SNAP beneficiaries across the nation.

Does Kroger Accept EBT/SNAP Benefits?

Kroger wholeheartedly embraces the Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps. You can use your EBT card for:

• Online Grocery Orders: Place your order for pickup or delivery through the Kroger website or app. During checkout, select your EBT card as your payment method.
• In-Store Purchases: Simply swipe your EBT card at any Kroger checkout lane to pay for eligible food items.

Which Kroger Stores Accept EBT?

All Kroger stores, including its various banners like Fred Meyer, Ralphs, King Soopers, Fry's, Smith's, and more, accept EBT payments both in-store and online.

Important Note: While Kroger previously accepted EBT for in-store pickup orders, this option is no longer available. However, you can still conveniently shop online for delivery or in-store purchases.

Qualification and Eligibility

To use your EBT card at Kroger, you must be a participant in the Supplemental Nutrition Assistance Program (SNAP). This program provides benefits to eligible low-income individuals and families to help them purchase food. Each state has its own eligibility requirements and application process.

What Can You Buy with EBT at Kroger?

EBT cards can be used to purchase a wide variety of food items at Kroger, including:

• Fruits and Vegetables: Fresh, frozen, canned, or dried
• Meat, Poultry, and Fish: Fresh, frozen, or canned
• Dairy Products: Milk, cheese, yogurt, butter
• Bread and Cereals: Bread, tortillas, cereal, oatmeal
• Snacks: Crackers, chips, pretzels, nuts
• Non-Alcoholic Beverages: Juice, soda, water, coffee, tea
• Seeds and Plants: Intended for growing food

Items Not Eligible for EBT at Kroger

Certain items cannot be purchased with EBT at Kroger, including:

• Alcohol
• Tobacco
• Vitamins and Supplements
• Medicines
• Hot Foods (prepared hot and ready-to-eat)
• Non-Food Items (cleaning supplies, paper products, personal hygiene items, pet food)

Important Note: It's crucial to remember that EBT benefits are intended for food purchases only. Misusing your EBT card can result in penalties or disqualification from the program.

How to Use EBT Card

Here's a breakdown of how to use your EBT card at Kroger, both in-store and online, as well as how to add it to your Kroger app:

How to Use EBT Card at Kroger (In-Store)

1. Shop: Select your eligible food items and proceed to the checkout lane.
2. Swipe: Swipe your EBT card through the card reader.
3. Enter PIN: Enter your four-digit PIN when prompted.
4. Choose Payment Method: If your purchase exceeds your EBT balance, select a secondary payment method (debit, credit, cash) for the remaining amount.
5. Complete Transaction: Retrieve your receipt and enjoy your groceries!

Kroger EBT Online: Step-by-Step Guide

1. Create Account (or Log In): If you don't have one, create a Kroger account.
2. Add EBT Card: Go to "My Account" and select "Wallet." Choose "Add new card" and select the payment type as "EBT." Enter your EBT card number and click "Submit."
3. Shop: Browse the online store and add eligible items to your cart.
4. Checkout: Select "Pickup" or "Delivery" and choose your preferred location and time.
5. Payment: At checkout, under "Paying With," click "Add SNAP EBT Card." Input your card number and click "Add Card." Your order total will be divided into eligible and non-eligible items.
6. Enter PIN: Click "Submit" and enter your EBT PIN to complete the payment for eligible items. Choose another payment method for non-eligible items if needed.

How to Add EBT Card to Kroger App

• Open App: Launch the Kroger app and log in to your account.
• My Account: Tap on "My Account" at the bottom of the screen.
• Wallet: Scroll down and select "Wallet."
• Add Card: Tap "Add new card" and choose "EBT" as the payment type. Enter your EBT card number and click "Save."

By following these steps, you can easily utilize your EBT benefits to purchase healthy, nutritious food at Kroger, both online and in-store. If you encounter any issues, don't hesitate to contact Kroger's customer service for assistance.

Kroger EBT Customer Service: Contact Information & Troubleshooting

Should you encounter any issues using your EBT card at Kroger, they offer several avenues for support:

Contact Information:

• Phone: 1-800-KRO-GERS (1-800-576-4377)
• Customer Comments Page: https://www.kroger.com/hc/help/contact-us

Kroger's customer service representatives are available to assist with EBT-related questions or problems. They can help you with:

• Checking your EBT card balance
• Understanding eligible items
• Troubleshooting transaction issues
• Reporting lost or stolen cards
• General inquiries about using EBT at Kroger

Troubleshooting Common EBT Issues at Kroger:

• Card Declined: Ensure you have enough funds on your card and that you're purchasing eligible items. Double-check your PIN.
• PIN Errors: If you enter your PIN incorrectly too many times, your card may be temporarily blocked. Contact your EBT card provider to reset your PIN.
• Balance Discrepancy: If you believe your EBT balance is incorrect, contact your state's EBT customer service.
• Online Order Problems: If you experience issues placing an EBT order online, check your internet connection or contact Kroger customer service for assistance.
• Card Reader Malfunction: If the card reader at the checkout is not working, notify the cashier, and they will assist you.

Additional Tips:

• Keep Receipt: Always keep your receipt in case you need to return an item or have a question about your purchase.
• Check Balance: Regularly check your EBT card balance to avoid surprises at checkout.
• Report Issues: If you experience any problems, don't hesitate to contact Kroger customer service. They are there to help you make the most of your EBT benefits.

By following these tips and utilizing Kroger's customer service resources, you can ensure a smooth and hassle-free experience when using your EBT card at Kroger.

Do You Need an Account to Use EBT at Kroger?

• In-Store: No, you do not need a Kroger account to use your EBT card for in-store purchases. Simply swipe your card at checkout like any other debit card.
• Online: Yes, you'll need a Kroger account to use your EBT card for online orders (pickup or delivery). This allows you to save your card information, track your order history, and access personalized deals. Creating an account is free and easy on the Kroger website or app.

Kroger EBT Limits: Transaction Maximums

Kroger does not impose any specific transaction limits for EBT purchases. However, your individual EBT card may have a daily or monthly spending limit set by your state's SNAP program. It's best to check your card balance regularly to stay informed about your remaining benefits.

Additionally, keep in mind that EBT can only be used for eligible food items. If your purchase includes non-eligible items, you'll need to use a separate payment method (credit, debit, cash) to cover the cost of those items.

Tip: When shopping online, Kroger's system will automatically calculate and separate your eligible and non-eligible items, making checkout a breeze.

Maximizing Your Benefits: Kroger EBT Deals

Kroger offers several ways for EBT users to stretch their food budget and get the most value out of their SNAP benefits:

1. Digital Coupons and Savings:
   • Load Digital Coupons: Through the Kroger app or website, you can load digital coupons directly onto your Kroger Plus Card (free to sign up). These coupons offer discounts on various items, and many are specifically targeted towards healthy, fresh foods.
   • Personalized Offers: Kroger often provides personalized savings based on your shopping habits, making it easier to find deals on items you frequently purchase.
2. Weekly Sales and Promotions:
   • Check the Weekly Ad: Kroger's weekly ad features special discounts and promotions, often including deals on fresh produce, meats, and other staples.
   • Look for "Buy One, Get One Free" (BOGO) Offers: These can be a great way to stock up on essentials.
   • Yellow Tag Clearance: Keep an eye out for yellow tags, which indicate discounted items.
3. Fuel Points:
   • Earn Fuel Points: Link your Kroger Plus Card to your Shopper's Card and earn fuel points with every purchase, including those made with EBT.
   • Redeem for Discounts: You can redeem fuel points for discounts at Kroger Fuel Centers or participating Shell stations.
4. Kroger Community Rewards:
   • Support Your Favorite Charity: Designate a local non-profit organization to receive a donation from Kroger based on your purchases. This doesn't affect your EBT benefits.
5. Manager's Specials:
   • Ask About Discounts: Inquire about manager's specials or markdowns on items nearing their sell-by date. These can often be found in the meat or produce departments.
6. Shop Seasonal:
   • Buy in Season: Fruits and vegetables that are in season are often more affordable and flavorful.
7. Generic Brands:
   • Consider Store Brands: Kroger's store brands, like Simple Truth or Private Selection, often offer quality comparable to name brands at a lower price.

By combining these strategies, you can maximize your EBT benefits and ensure you're getting the best possible value for your grocery shopping at Kroger.

Frequently Asked Questions