Locating a reliable Cottle County Texas electric bill assistance program requires understanding the unique energy landscape of the Rolling Plains. Residents in this region face extreme weather that drives up usage, but help is available through a mix of federal grants, cooperative benevolence, and regulatory protections. By identifying your specific utility provider and acting quickly, you can access funds designed to stabilize your household finances and prevent disconnection.
Understanding the Cottle County Energy Grid
The first step in securing aid involves identifying which type of entity delivers your power. Cottle County operates under a split infrastructure system that dictates your eligibility for different programs. Residents within the city limits of Paducah typically receive power delivered by AEP Texas North, but they are billed by a retail electric provider chosen through the deregulated market.
Conversely, rural residents living outside the city center often rely on member-owned cooperatives. These include South Plains Electric Cooperative, Greenbelt Electric Cooperative, and Lighthouse Electric Cooperative. Your specific provider determines whether you have consumer protections under state competitive laws or access to member-benefit charitable funds.
Primary Aid: Rolling Plains Management Corporation
The most substantial source of financial relief comes from the Rolling Plains Management Corporation (RPMC). As the designated Community Action Agency for the region, RPMC administers the Comprehensive Energy Assistance Program (CEAP). This federally funded initiative focuses on helping low-income households cover their immediate energy needs while providing long-term education on cost control.
CEAP Eligibility and Priority Groups
Funding is limited and is not guaranteed for every applicant. RPMC prioritizes assistance for households that are most vulnerable to energy insecurity. Priority status is generally given to:
- Elderly Residents: Individuals aged 60 and older.
- Disabled Individuals: Persons receiving disability benefits.
- Families with Young Children: Households containing children aged five and younger.
- High Energy Burden: Households where energy costs consume a large portion of income.
2025 Income Guidelines
To qualify for CEAP in Cottle County, your household income must not exceed 150% of the Federal Poverty Income Guidelines. Eligibility is calculated based on your gross income from the 30 days prior to your application date.
Maximum Annual Income Limits:
- 1 Person: $23,475
- 2 Persons: $31,725
- 3 Persons: $39,975
- 4 Persons: $48,225
- 5 Persons: $56,475
- 6 Persons: $64,725
- 7 Persons: $72,975
- 8 Persons: $81,225
Note: For families larger than 8, add $8,250 for each additional person.
How to Apply
Residents must apply through the RPMC office dedicated to Cottle County. You should call ahead to verify current funding availability and appointment requirements.
- Location: 118 North 1st Street, Crowell, TX 79227
- Phone: (940) 684-1571
- Toll-Free: (800) 663-0852
Cooperative "Operation Round Up" Programs
If you are served by a rural cooperative, you may have access to benevolence funds that are unavailable to Paducah city residents. These programs, often called Operation Round Up, are funded by members who voluntarily round up their monthly bills to the nearest dollar. The collected change creates a trust used to help members in crisis.
South Plains Electric Cooperative (SPEC):
- Scope: SPEC has a robust Operation Round Up program that has disbursed millions to local families and organizations.
- Usage: Funds can be used for members facing catastrophic events, such as medical emergencies or house fires, which then impact their ability to pay utility bills.
- Application: Members should contact the cooperative directly to inquire about individual benevolence grants or community grant cycles.
Greenbelt and Lighthouse Electric Cooperatives:
- Greenbelt: Also participates in Operation Round Up. While they heavily support scholarships, their trust can consider member needs during hardships.
- Lighthouse: Operates a similar trust aimed at "Concern for Community." Members struggling with bills due to unforeseen circumstances should ask Member Services about application procedures for the Operation Round Up fund.
Protections for Paducah Residents
Residents in zip code 79248 who choose their provider through the "Power to Choose" market have specific rights protected by the Public Utility Commission of Texas (PUCT). While retail providers are for-profit businesses, they must adhere to state rules regarding disconnections and payment plans.
Deferred Payment Plans
If you cannot pay your bill, request a Deferred Payment Plan (DPP) immediately.
- Requirement: Providers are often required to offer this if a state of disaster is declared or during extreme weather moratoriums.
- Structure: You typically pay 50% of the owed amount upfront and pay the rest in installments.
- Switch Hold Warning: Be aware that entering a payment plan may place a "switch hold" on your meter. This prevents you from switching to a cheaper company until the debt is paid in full.
Critical Care and Medical Support
Households with residents who rely on electric medical equipment must register for the Critical Care Registry. This does not provide free electricity, but it creates a crucial procedural safety net.
- Application: You must have your physician complete the specific TDU form (AEP Texas North or your Cooperative).
- Benefits: This designation requires providers to give advanced notice before disconnection and prioritizes your home for reconnection after outages.
- Submission: AEP Texas North forms should be faxed to 1-361-880-6027 or emailed to billing-dereg_texas@aep.com.
Beyond official utility channels, local organizations in Paducah provide an informal safety net for families in crisis.
Paducah Senior Citizens Center: Located in Cottle County, this center serves as a hub for elderly residents. While they primarily offer meals and socialization, staff can often help seniors navigate the CEAP application process or connect them with Area Agency on Aging resources.
Paducah Housing Authority: Residents living in public housing units receive a Utility Allowance deducted from their rent calculation. If your electric bill consistently exceeds this allowance due to poor insulation or old appliances, request a maintenance audit.
- Address: 711 Richards St, Paducah, TX 79248
- Phone: (806) 492-3788.
Faith-Based Assistance: Local churches often maintain benevolence funds for one-time emergencies. The Ministerial Alliance or individual congregations like First Baptist Church Paducah may assist residents who have exhausted other options.
Actionable Steps for Assistance
To maximize your chances of receiving aid, follow this roadmap:
- Check Your Provider: Know if you are AEP/Retail or Co-op.
- Gather Documents: Collect your ID, last 30 days of pay stubs, and current electric bill.
- Call RPMC: Contact the Crowell office at (940) 684-1571 immediately; do not wait for a disconnect notice.
- Request Payment Plans: Call your provider to ask for a Deferred Payment Plan or "extension" to buy time for the RPMC application to process.
- Register Medical Needs: If applicable, have your doctor submit the Critical Care form to your TDU.
For more information on federal assistance, you can visit the(https://www.tdhca.texas.gov/comprehensive-energy-assistance-program-ceap).
Frequently Asked Questions
Who administers the electric bill assistance program in Cottle County?The Cottle County Texas electric bill assistance program is primarily administered by the Rolling Plains Management Corporation (RPMC). As the local subrecipient for the state’s Comprehensive Energy Assistance Program (CEAP), RPMC processes applications and distributes funds to eligible residents in Cottle, Hardeman, Foard, and surrounding counties.
What are the income requirements for Cottle County energy assistance in 2025?To qualify, your household income must not exceed 150% of the Federal Poverty Guidelines. For the 2025 program year, this typically equates to approximately $23,475 for a single person or $48,225 for a family of four. Priority is often given to households with elderly residents, individuals with disabilities, or children under five.
How do I apply for electricity assistance through Rolling Plains Management Corporation?You must complete an application form and possibly undergo an intake interview. Residents should contact the RPMC Crowell office directly at (940) 684-1571 or (800) 633-0852 to request an application packet or schedule an appointment. Their office is located at 118 North 1st Street, Crowell, TX 79227.
What documents do I need to provide for the Cottle County utility assistance application?Applicants typically need to provide proof of identity (driver’s license or ID) for all household members, proof of income for the past 30 days (pay stubs, award letters), and your most recent electric or gas bill. Citizenship or legal residency documentation is also required for the Comprehensive Energy Assistance Program (CEAP).
Is the "Texas Utility Help" website still accepting applications for Cottle County residents?No, the statewide Texas Utility Help online portal is currently closed to new applicants as of late 2024/2025. Residents must apply locally through the Rolling Plains Management Corporation. Do not rely on the old statewide portal; contacting your local county provider directly is the only valid application route currently.
Can I get help if I have already received a disconnection notice?Yes, the Crisis Assistance component of the CEAP is designed specifically for households facing immediate service disconnection or extreme weather-related energy crises. When contacting RPMC, explicitly state that you have received a disconnect notice so your application can be prioritized for expedited processing to prevent service interruption.
Does the program cover gas and propane bills in Cottle County?Yes, the Cottle County Texas electric bill assistance program often extends to other heating sources. Funds from CEAP can be used to pay for natural gas and propane if they are the primary source of heating or cooling for the home. This is particularly relevant for rural Cottle County residents using mixed fuel sources.
What is the Weatherization Assistance Program available in Cottle County?In addition to bill payment, Rolling Plains Management Corporation administers the Weatherization Assistance Program (WAP). This program provides free energy efficiency upgrades—such as installing insulation, sealing drafts, and repairing HVAC units—to permanently reduce energy consumption and lower future utility bills for low-income homeowners and renters.
Are there specific electric companies in Cottle County that offer bill relief?Yes, retail electric providers like TXU Energy (via TXU Energy Aid) and Reliant Energy (via the CARE program) offer their own charitable assistance. These are separate from government aid. If you are a customer of these providers, call 2-1-1 or their customer service lines directly to inquire about vendor-specific "bill payment assistance" or deferred payment plans.
How often can I receive energy assistance in Cottle County?Under standard CEAP guidelines, eligible households typically receive assistance once per program year (calendar year). However, "vulnerable" households—those with seniors, disabled members, or young children—may qualify for multiple months of benefit payments tailored to their usage history, up to a specific annual financial cap.