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The direct answer is no, Grubhub does not accept Electronic Benefit Transfer (EBT) cards as a form of payment for any orders on its platform . While there is conflicting information online, Grubhub's official policy and the governing federal regulations for the Supplemental Nutrition Assistance Program (SNAP) are clear.
The platform's accepted payment methods include credit cards, debit cards, PayPal, Apple Pay, Android Pay, Grubhub eGift cards, and cash for select orders . The absence of EBT from this list is definitive. A thorough review of Grubhub's help center and payment resources reveals no mention of SNAP or EBT, further cementing this fact . Understanding why this is the case requires a look at both federal food assistance rules and Grubhub's specific business model.
The inability to use EBT on Grubhub is not an arbitrary company decision but a direct consequence of federal law. The U.S. Department of Agriculture (USDA), which oversees SNAP, has strict rules about what can and cannot be purchased with EBT benefits.
The "Hot Food" Restriction
The most critical regulation is the prohibition on buying "hot, prepared food". SNAP benefits are intended for purchasing staple grocery items that require preparation at home, such as:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Other pantry staples and snack foods
Hot foods, such as a rotisserie chicken from a grocery store or a pizza from a restaurant, are explicitly ineligible for purchase with standard SNAP benefits.
Ineligible Fees and Non-Food Items
Furthermore, SNAP funds cannot be used to pay for any non-food charges. This includes delivery fees, service fees, or driver tips, which are integral parts of the food delivery ecosystem.
Grubhub's Business Model vs. Competitors
This "hot food" rule creates a fundamental incompatibility with Grubhub's core business model, which is primarily a marketplace for restaurant meal delivery. Since the vast majority of its offerings are hot, prepared meals, they do not qualify for purchase with SNAP.
This contrasts sharply with competitors like DoorDash and Uber Eats. While they also deliver restaurant food, they have made significant strategic investments in building out grocery, convenience, and drugstore delivery partnerships. By partnering with thousands of stores like ALDI, Safeway, and Walgreens, they have created a large inventory of SNAP-eligible grocery items, which enabled them to integrate EBT payments.
The Key Exception: An In-Depth Look at the SNAP Restaurant Meals Program (RMP)
A common point of confusion is the existence of the SNAP Restaurant Meals Program (RMP). This is a state-run, optional program that serves as a specific exception to the "no hot food" rule, but its scope is very limited.
What is the RMP?
The RMP allows certain vulnerable SNAP recipients—those who may be unable to prepare food at home—to purchase prepared meals at authorized restaurants.
Who is Eligible for the RMP?
It is a state-run program, and not all states participate. For those in a participating state, all members of a household must meet at least one of the following criteria to qualify.
Be 60 years of age or older
Have a disability
Be experiencing homelessness
Why RMP Doesn't Work for Delivery Apps
It is crucial to understand that the RMP does not bridge the gap to food delivery apps. The program is designed for in-person transactions at the physical restaurant. The technology and policy frameworks for the state-run RMP are entirely separate from the federal online purchasing pilot that allows for EBT use for groceries on platforms like DoorDash and Uber Eats. There is currently no system in place that allows a delivery app to verify RMP eligibility and process such a transaction.
Alternatives to Grubhub: Food Delivery Services That Accept EBT
For those who need to use their EBT card for food delivery, several excellent alternatives to Grubhub exist, focused on grocery and convenience items.
DoorDash: EBT for Groceries & Convenience
DoorDash launched its EBT payment program in 2023 and has since built an extensive network of participating stores. Partners include major grocery chains like ALDI, Safeway, Albertsons, and Meijer, as well as convenience and drugstores like 7-Eleven and Walgreens.
To use EBT on DoorDash:
Add your SNAP/EBT card in the app under Account > Payment > Program Cards.
Browse for stores using the "SNAP" filter to see eligible retailers and items in your area.
During checkout, SNAP funds are automatically applied to eligible items. A separate credit or debit card is required to cover any non-eligible items, taxes, tips, and fees.
DoorDash also offers a discounted DashPass membership for EBT users, providing benefits like $0 delivery fees on eligible orders for a reduced monthly rate.
Uber Eats: A Competitive EBT Grocery Option
Uber Eats has also entered the EBT market, allowing users to purchase SNAP-eligible groceries from partners like Albertsons, Safeway, and Vons.
To use EBT on Uber Eats:
Add your EBT card in the app under Account > Wallet > + Add payment method.
Look for stores and items marked with a "SNAP" tag to identify eligible products.
Similar to DoorDash, the checkout process involves a split payment, using EBT funds for eligible groceries and a secondary payment method for all other costs.
New users who add an EBT card are often eligible for a free multi-month trial of the Uber One membership, which includes $0 delivery fees on qualifying orders.
Other Services and Key Exclusions
Instacart: A major platform for online grocery delivery that accepts EBT in all 50 states with a wide range of retail partners.
Postmates: Like Grubhub, Postmates (which is owned by Uber) primarily focuses on restaurant delivery and does not accept EBT payments.
Comparative Analysis: EBT Payment on DoorDash vs. Uber Eats
For users deciding between the two primary EBT-enabled delivery platforms, this comparison highlights the key features of each program.
Feature
DoorDash
Uber Eats
Eligible Items
Groceries, convenience items, and other SNAP-eligible products.
Groceries and other SNAP-eligible products.
Store Variety
Extensive network including major grocery chains, convenience stores (7-Eleven), and drugstores (Walgreens).
Growing network of major grocery chains like Albertsons and Safeway.
How to Add Card
In the app: Account > Payment > Program Cards
In the app: Account > Wallet > + Add payment method.
EBT User Promotion
Discounted DashPass membership plan ($4.99/month for one year) for $0 delivery fees on eligible orders.
Free 3-month trial of Uber One for new members for $0 delivery fees on eligible orders.
In-App Identification
Stores and items are clearly marked with a "SNAP" label/filter.
Stores and items are clearly marked with a "SNAP" tag.
Handling of Fees
Fees, tips, and non-eligible items require a separate credit/debit card.
Fees, tips, and non-eligible items require a separate credit/debit card.
A State-by-State Resource for the Restaurant Meals Program (RMP)
For the specific group of individuals who may be eligible for the Restaurant Meals Program (elderly, disabled, or homeless), finding participating restaurants requires checking official state resources. The table below provides direct links to the RMP information pages for each participating state.
Navigating food assistance benefits in the digital age requires clear and accurate information. The essential takeaways are straightforward:
Grubhub's Policy is Clear: Grubhub does not accept EBT. Its focus on prepared restaurant meals makes it incompatible with standard SNAP regulations.
Federal Rules are the Reason: The primary barrier is the federal prohibition on using SNAP benefits to purchase hot, prepared foods.
Grocery Delivery is the Solution: Powerful alternatives exist. Both DoorDash and Uber Eats offer robust programs for ordering SNAP-eligible groceries online with an EBT card from thousands of participating stores.
RMP is a Niche, In-Person Program: The Restaurant Meals Program allows certain eligible individuals to buy prepared meals, but it is limited to specific states and requires an in-person transaction at the restaurant. It cannot be used on any delivery app.
While Grubhub is not an option for EBT users, the expansion of online EBT acceptance for groceries on other major platforms marks a significant and positive development, increasing food access and convenience for millions of Americans.
Frequently Asked Questions
Does Grubhub accept EBT Cash for payment?
No, Grubhub does not accept any form of EBT, including EBT Cash. While EBT Cash has fewer restrictions than SNAP benefits and can be used for various purchases, it can only be used with authorized retailers. Grubhub's platform is not set up to process these payments.
Can I use my SNAP EBT card for pickup orders on Grubhub?
You cannot use an EBT card for pickup orders placed through the Grubhub app. All payments, whether for delivery or pickup, are processed through Grubhub’s online system, which does not support EBT. The payment must be made with an approved method like a credit card, PayPal, or gift card.
Since Grubhub now has grocery partners, can I use EBT for groceries?
While Grubhub has expanded into grocery delivery, it does not currently accept SNAP EBT payments for these orders. Competitors like Instacart, DoorDash, and Uber Eats are approved for the USDA's online purchasing pilot and are the primary options for using EBT for grocery delivery from participating stores.
Can I get around the system by buying a Grubhub gift card with my EBT card?
No, you cannot purchase Grubhub gift cards using your EBT card. According to USDA guidelines, SNAP benefits are intended for eligible food items and cannot be used to buy non-tangible assets like store-specific gift cards. This rule applies at all retailers that sell them.
Are there any plans for Grubhub to accept EBT in the future?
Currently, there have been no official announcements from Grubhub about plans to integrate EBT payments. While competitors continue to expand their EBT grocery programs, Grubhub's focus has been on other partnerships. Any future changes would require USDA approval and significant system updates.
What is the single biggest reason does grubhub take ebt is not an option?
The main reason Grubhub doesn't take EBT is that federal SNAP regulations prohibit the use of benefits for hot, prepared restaurant meals. Grubhub's core business model is delivering these non-eligible items, and its payment system is not designed to separate items for EBT processing.
How does Grubhub's EBT policy compare to Amazon Fresh?
The two services operate under different models. Amazon Fresh is a USDA-approved online grocery retailer that can accept SNAP EBT directly for eligible grocery items. Grubhub is a restaurant marketplace that is not part of the USDA's pilot program, so it cannot process EBT payments.
Is it possible to split a payment on Grubhub using EBT and a credit card?
Splitting a payment with an EBT card on Grubhub is not possible. Because Grubhub does not accept EBT as a valid payment method to begin with, there is no option to use it for a partial payment in combination with another method like a credit card or PayPal.
Can my EBT card be declined on other food delivery apps even for eligible items?
Yes, your EBT card could be declined on apps like DoorDash or Uber Eats if you have insufficient funds in your SNAP account. Additionally, if your entire order consists of non-eligible items like hot foods, alcohol, or non-food goods, the transaction will be denied at checkout.
What specific non-food items can I not buy with EBT on any delivery app?
On platforms that do accept EBT for groceries, you still cannot use SNAP funds to purchase non-food items. This includes cleaning supplies, paper products, pet food, vitamins, and personal hygiene products like soap or toothpaste. These items will require a separate payment method.
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